I tested the illuminator with 3 different camera models at about 35 feet and it just wasn't very bright. At closer distances under 10 feet it helped. I think it's just under powered or maybe 850nm is not a good wavelength for my cameras or maybe the existing EXIR lights on the camera are brighter than the external illuminator.It is possible that your IR filter is stuck...that would explain not seeing an improvement with the extra IR and the poor images at night in general