I keep seeing this issue lately in the BI mobile app on my S8 android phone. I play back a video and I notice the time stamp changes from say 05/08/2018 to something nonsensical like 10\25\20146, then the playback freezes. Then it either loops and starts the clip over or it stays frozen until I click something.
This happens with almost every playback, not specific to 1 camera.
Both BI and computer software are up to date. This occurs when remote but also at home when using the phone app. This does not occur when viewing clips directly on the BI computer.
My network seems to be functioning properly for the computer and other devices. Not sure where to start looking.
This happens with almost every playback, not specific to 1 camera.
Both BI and computer software are up to date. This occurs when remote but also at home when using the phone app. This does not occur when viewing clips directly on the BI computer.
My network seems to be functioning properly for the computer and other devices. Not sure where to start looking.
