Playback painfully jerky, slow and stuttering.

[Corvus85]

any chance he has a graphics driver problem?

How would I go about fixing it if true?
Last night I updated the Intel graphics drivers through the Intel Driver and Support Assistant to see if it would have an effect. It didn't.

 

[Flintstone61]

maybe see if Windows update history shows any intel updates just prior to the problem starting?

 

[wittaj]

A graphics driver is certainly a possibility. But so are a lot of other things.

We do not have many running Win11 and latest BI and DS, so anything is possible in that arrangement.

How about disable every camera and what is the CPU with BI running with no cameras?

 

[Flintstone61]

 

[Corvus85]

maybe see if Windows update history shows any intel updates just prior to the problem starting?

Here's mine.
Not even sure where to start, to be honest.

How about disable every camera and what is the CPU with BI running with no cameras?

This is what happens when all cameras are disabled.

 

[Flintstone61]

There always blow up the whole system and go back to the beggining. The nice thing about incremental daily backups is you can go back to a healthy image before the trouble began.

 

[Corvus85]

This is what happens when I play back an alert while all cameras are disabled.

 

[Corvus85]

The nice thing about incremental daily backups is you can go back to a healthy image before the trouble began.

Incremental daily updates? Where?

 

[wittaj]

Look at the RAM creeping up. Starting to look like a memory leak.

With basically nothing running but windows and BI with no cameras, you should be 1ish%. Why is the GPU still so high?

There is something else going on with your system itself outside of BI that needs to be addressed.

 

[Flintstone61]

Incremental daily updates? Where?

Macrium Reflect, or any other backup program, that has daily incrementals. when shit goes sideways...you can revert to the last known good backup before all hell broke loose....then if it was a software issue it will clear up, if it's a hardware issue then it may remain.

 

[Corvus85]

Look at the RAM creeping up.

Where? It's been at 4.8GB for a while now.

Why is the GPU still so high?

I have no idea. Isn't the process list supposed to show which processes are using the GPU?

There is something else going on with your system itself outside of BI that needs to be addressed.

Yeah but how else do I find what it is? I gave you the screenshot of my processes, and the one using the resources the most is BI.

 

[Corvus85]

Macrium Reflect, or any other backup program, that has daily incrementals.

Noted, but I'm not sure installing any other software on my system is going to be helpful right now.

 

[wittaj]

It should have dropped with all the cameras disabled.

Do the DISM and sfc commands work in WIN11? - maybe you have a corrupt install and see if those will detect and correct it.

 

[wittaj]

I did the "reset this PC" and it removed everything from HP that was Bloatware. using the Run as Administrator Command line from somebodies post on here.
"I can tell you how to get a quick and easy perfect installation of Win 10.( that could probably be done remotely too.) It leaves your Apps intact but completely removes and replaces Windows. Furthermore, it comes with all the latest updates installed so no updating needed (it's usually the updates that break Windows). Did I say it's very fast. Think 10 minutes not 3 days.

Ok it's a 3 step process but quick. 1st step is really a system check and can be skipped or run alone without step 2 or 3. However, if you run step 2, either after step 1 or without step 1, you must run step 3.

Hope that makes sense. Step 1 is a more comprehensive version of the system check utility and sometimes fixes items the Windows run one can't. However, it doesn't fix everything, and whilst worth trying, sometimes only a re-installation will do.
Step 1:
dism.exe /online /cleanup-image /scanhealth
Step 2:
dism.exe /online /cleanup-image /restorehealth
Step 3:
dism.exe /online /cleanup-image /startcomponentcleanup

 

[Corvus85]

Do the DISM and sfc commands work in WIN11? - maybe you have a corrupt install and see if those will detect and correct it.

I did all three steps.



Here's the result after rebooting, all cameras enabled.



No change.

I've downloaded a Windows 10 ISO with the media creation tool, and I'm about to nuke the entire Windows 11 install.

What do I need to make sure all the settings for BI and its cameras are backed up? Just the .reg file?

 

[wittaj]

Yeah do an export and save it to another drive and get your full license number in the event something totally screws up.

 

[Corvus85]

Do you suggest that I run those three DISM and SFC steps outlined above before I install BI on Windows 10?

 

[wittaj]

No you already ran it on 11 and showed no corruption yet you still have high numbers.

 

[Flintstone61]

Heres what messed me up on a new install. In the record tab are you saving any .jpgs on that tab? I noticed on my reboot/reinstall of Windows10 and BI on the new machine that the default selection that came up first in .jpg cature was fucking "Continous" which, as went thru and was setting jpeg captures, slowly pegged my cpu gpu meters. Until I caught the " devil in the details". Now that I understand how to screen capture from the security video reviews i don't use that feature in my Condo PC.

 

[Flintstone61]

in my previous version of BI 5. from an Amcrest disc of BI 5, continous was not the default and/or it was not an available choice. but when I updated to 5.4.7.11....it caught me off guard.