Please help. The PTZ function of the HD IR SPEED DOME CAMERA does not work. MODEL: NM4RT-52718 DEVICE VERSION: XM530_80x50_8M SOFTWARE VERSION: V5.00

drj68

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Please help.

The PTZ function of the HD IR SPEED DOME CAMERA does not work.
MODEL: NM4RT-52718
DEVICE VERSION: XM530_80x50_8M
SOFTWARE VERSION: V5.00.R02.00030679.10010.349b00.0

Suddenly it stopped working. After switching off, the reset runs, but only at one point and the PTZ function does not work.

Thanks for all the help.
 

StratRider

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There are a few threads on this from folks with other cams - here is one that I am familiar with though.
 
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