Problem Installing BlueIris on Windows 10 x64

Discussion in 'Troubleshooting' started by chaycock, Mar 17, 2019.

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  1. chaycock

    chaycock Getting the hang of it

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    I did that several days ago, and so far, crickets.
     
  2. jmhmcse

    jmhmcse n3wb

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    I would guess that there are "features" that are not installed by default for your version of windows which are in the simpler versions of windows.

    Control panel / programs and features / turn windows features on or off.

    As for which one or ones that are MIA, I don't know. if you have a standard or pro version you could do a side by side comparison and add, turn on, the missing features.

    As a more performance oriented version of the OS, MS will not turn on media and other non-essential components. They are available, but you need to turn them on yourself.

    A case of a 'better' version of the OS that creates problems when used for other purposes.
     
  3. awsum140

    awsum140 Known around here

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    Keep in mind that BI is a "one man band", so Ken can e pretty busy and technical questions, like this, may take some time to get answers for. I assume you have a current support subscription, as well. I recently asked a rather mundane question that "normal" support could handle and that to took days to get an answer for. Patience is a virtue, but frustrating I know.
     
  4. anijet

    anijet Getting the hang of it

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    Ken is out of town until end of week.
     
  5. IAmATeaf

    IAmATeaf Getting comfortable

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    You could run ProcMon and then monitor what the BI installer is doing? Be warned it will generate loads and loads and loads of data but start the capture just before you kick off the install and then end the capture after the error message. You can then use filters to "view" the BI installer process to see what it might be looking for?
     
  6. mata7

    mata7 n3wb

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    i have the same error and this fix it for me

    disable Controlled Folder Access on windows defender, you can turn back on after install blue iris
     
  7. IAmATeaf

    IAmATeaf Getting comfortable

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    Are you running the install as admin?
     
  8. mata7

    mata7 n3wb

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    running the install as admin makes no different, this is on a fresh win 10 1903, i also always disable UAC on Windows and no AV