problem with my hikvison fisheye camera

Oren Malka

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hi,
i have a problem with my fisheye camera
the flash is erase
i see only this log

U-Boot 2.0.8-121308 (Apr 22 2015 - 14:01:22)


init_boot_param:nand_read_data failed
ue
ARM Clock: 168MHz
DDR Clock: 528MHz
Cortex freq: 999MHz
Hit Ctrl+u to stop autoboot: 2
HKVS #

how i am upgrade the camera?!?!

tnx
 

alastairstevenson

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As you seem to have serial console access, there are a couple of things you could try:
First of all, if you don't already have it, get a copy of the right firmware for the camera.
This may be it - but I'm not sure:
http://www.hikvisioneurope.com/portal/index.php?dir=Product Firmware/Cameras/DS-2CD63XXF-I(S)(V)/
Then you should be able to use the tftp recovery process, as u-boot seems to be operating.
The tftpserve.exe file, and usage instructions (not the firmware) can be found in the download link of the first post here: https://www.ipcamtalk.com/showthread.php/4036-Custom-Firmware-Downgrader-5-3-0-Chinese-to-5-2-5-English
Connect both the camera and PC to your router/switch as normal, set the PC IP address to 192.0.0.128, have the digicap.dav in the same folder as the Hikvision-specific tftp updater tftpserve.exe and start the tftpserve.exe program.
Power cycle the camera and observe the status window of the tftp updater.

The next option would be to use the 'update' command at the HKVS# prompt, with the tftp updater running as before.
 

Oren Malka

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hi,
i am try with PC IP 192.0.0.128 but its not work
so i am config my pc to 192.168.1.128

after reset the camera the device say test tftp and then nothing

but if i am write in HKVS tftpboot
the tftp start copy the file digicav.dav and then nothing
see my snapshot

tnx



Capture.PNG
 

alastairstevenson

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Have you tried the 'update' command after digicap.dav has been transferred?
There are several update commands - I don't recall which is which, you need to avoid the 'factory update' one.
Try
help update
help upg
help upf
to find which is which.

*edit* Have you tried the standard Hikvision-specific tftp updater with a Win7 PC wired to the switch/router and the Windows firewall disabled and the PC IP address as 192.0.0.128 ?
 
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Oren Malka

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hey,
i am try all the command
i am only copy the file for, the pc to the camera
This is nothing other than water
its serche other file but i do not have them
 

alastairstevenson

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It doesn't look like you are using PuTTY - try it - you'll find it works really well, it has a large screen rollback, and you can screen-shot text instead of pictures, much easier.
http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html

Have you modified the u-boot environment variables, the bootcmd?
Normally the bootfile would be the Linux kernel image uImage.
You can't boot from a digicap.dav file - that's an encoded firmware image.

First of all, if you don't already have it, get a copy of the right firmware for the camera.
This may be it - but I'm not sure:
http://www.hikvisioneurope.com/porta...28S)(V)/
 
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