- Jul 16, 2016
- 255
- 59
Hi All,
Under BI options (Click on the gear icon)
Under.........Software support + Maintenance section.
there are 3 options that used to allow user to select(tick in the box), namely......
1) Prompt at Startup (grey out = option not selectable)
2) Recheck everyday at: time (grey out = option not selectable)
3) Automatic download and install (grey out = option not selectable)
4) Check for update now (grey out = option not selectable)
See the picture attached below.
I remember last time on the previous/earlier version of BI, I think it was ver. 4.6.x /4.5.x, I cannot
remember exactly which version, I did DISABLE the 3rd option = Automatic download and install.
Reason being my PC still was using Windows 7 x64, and every time a newer version of BI came out,
BI will install automatically and unknowingly and resulted my system to have problems in terms
of stability and buggy.
Once Automatic download and install was turned off/unticked, the problem ceased
to happen, BI will just run months and months without an issue.
But, somehow, or someone (install the upgrade remotely) or my staff went in BI and did an
upgrade (not sure this is true or not) to the newer version of v4.8.x.
As a result this option: Automatic download and install is GREY out.
What does GREY out means, BI will auto upgrade itself without human interference?
Because,just lately my BI software is having hanging problem (software will
hang a pop message telling user to close the program) and in the past this problem
does not appear at all.
Anyone has got this experience on BI running on Windows 7 x64 PC?
Thank you.
Under BI options (Click on the gear icon)
Under.........Software support + Maintenance section.
there are 3 options that used to allow user to select(tick in the box), namely......
1) Prompt at Startup (grey out = option not selectable)
2) Recheck everyday at: time (grey out = option not selectable)
3) Automatic download and install (grey out = option not selectable)
4) Check for update now (grey out = option not selectable)
See the picture attached below.
I remember last time on the previous/earlier version of BI, I think it was ver. 4.6.x /4.5.x, I cannot
remember exactly which version, I did DISABLE the 3rd option = Automatic download and install.
Reason being my PC still was using Windows 7 x64, and every time a newer version of BI came out,
BI will install automatically and unknowingly and resulted my system to have problems in terms
of stability and buggy.
Once Automatic download and install was turned off/unticked, the problem ceased
to happen, BI will just run months and months without an issue.
But, somehow, or someone (install the upgrade remotely) or my staff went in BI and did an
upgrade (not sure this is true or not) to the newer version of v4.8.x.
As a result this option: Automatic download and install is GREY out.
What does GREY out means, BI will auto upgrade itself without human interference?
Because,just lately my BI software is having hanging problem (software will
hang a pop message telling user to close the program) and in the past this problem
does not appear at all.
Anyone has got this experience on BI running on Windows 7 x64 PC?
Thank you.
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