PTZ5A4M-25X Tracking issues - Dahua SD5A425GA-HNR

[bigredfish]

Having horrible tracking issues with this PTZ.

Any suggestions? I had a 6 series there for 4 years that had AWESOME tracking, but with the 1/2,8" sensor it just really began to suck in low light (and I think weather may have gotten to it)

The image on this PTZ5A4M-25X / SD5A425GA-HNR is far superior with the 1/1.8" sensor, but if it can't track better than this, it doesn't really matter

SD5A425GA-HNR - Dahua International

SD5A425GA-HNR

www.dahuasecurity.com

EmpireTech PTZ5A4M-25X 1/1.8" CMOS 4MP 25x Starlight IR 5.4mm–135mm Va

4MP, 1/1.8" CMOS Powerful 25x optical zoom Starlight+ Technology Max. 25/30fps@4MP IR distance up to 150 m Deep-learning-based perimeter protection Auto-tracking and IVS PoE+ IP67, IK10

empiretech01.com

FW V3.200.0000018.2.R, Build Date: 2024-06-17

Distances:
Middle of culdesac 60ft
Driveway on left 125ft
Couple walking away 300-400ft

View attachment HOARearP2P_ch1_20250602150934_20250602150950.mp4
View attachment HOARearP2P_ch1_20250708083459_20250708083527.mp4
View attachment Recording 2025-07-11 125124.mp4

 

[steve1225]

On Dahua website you have DH_SD-Taurus_MultiLang_PN_Stream3-Normal_V3.200.0000028.2.R.250522

One year difference, 10 sub releases...

 

[bigredfish]

I saw that. Can’t hurt to try it.

I’m still slightly concerned about which model this is.

SD5A425GA-HNR
Or
SD5A425XA-HNR

 

[steve1225]

GA...

XA is very old cam model (1 gen pre GA, GA was released in 2022)...

 

[bigredfish]

Thanks Steve

 

[flynreelow]

yea, that tracking is pretty terrible.

 

[bigredfish]

Those are just some samples I had snagged. It’s well over 50% of all tracks.
The only ones that are sorta ok are the ones within about 40-50 ft

 

[bigredfish]

It's not set for Vehicle filter, but it thinks this guy is a car, TWICE!

View attachment Recording 2025-07-18 204640.mp4
View attachment Recording 2025-07-18 204517.mp4



Hunting like @guykuo 's

View attachment HOARearP2P_ch1_20250717132352_20250717132434.mp4

 

[guykuo]

The hunting is annoying and really makes my wife angry. I get to hear about it even when I wasn't there.

 

[bigredfish]

Is your overall tracking as bad as mine?

What FW are you running if I may ask?

thx

 

[97JeepXJ]

I doubt it will make a difference for this specific problem but I’ve switched all my cameras to intrusion instead of tripwire. That, along with setting a minimum target size that’s larger than a cat I am 100% confident if I get a notification it’s a person, as well as I’m sure they never miss anybody.

Back to this specific problem and camera I would think “Tracking Target Size Ratio” could have an effect on it. Hopefully tomorrow I’ll get around to setting up Auto Tracking and see if I have the same issue. Right now it’s just parked on the backyard unless I want to look around.

 

[steve1225]

Thanks Steve

give info is the latest firmware fixed something...

something is very wrong in your cam.. my miniPtz (with AutoTrack 1.0 not 3.0) behave better...

 

[steve1225]

I have another internal Dahua presentation with lots of new stuff..

And it looks like there is AutoTracking 4.0 - called now WizTracking, build from ground using new AI large models..

It should help with problematic situations, when now camera is losing targets...

Minus - it will be available only in new PTZ (new lines -MA and -MB, which replaces actual -GA / -GB)..
First models are released a few days ago, latest screen shots contains models details...

PS. 5x59-PRO is not released yet (firmware delays), but there is info that there will be 7 series 7x59 based on the same tech..

 

[bigredfish]

Very cool hope it works!

Will update FW today and report back