PTZ5A4M-25X Tracking issues - Dahua SD5A425GA-HNR

[bigredfish]

Having horrible tracking issues with this PTZ.

Any suggestions? I had a 6 series there for 4 years that had AWESOME tracking, but with the 1/2,8" sensor it just really began to suck in low light (and I think weather may have gotten to it)

The image on this PTZ5A4M-25X / SD5A425GA-HNR is far superior with the 1/1.8" sensor, but if it can't track better than this, it doesn't really matter

SD5A425GA-HNR - Dahua International

SD5A425GA-HNR

www.dahuasecurity.com

EmpireTech PTZ5A4M-25X 1/1.8" CMOS 4MP 25x Starlight IR 5.4mm–135mm Va

4MP, 1/1.8" CMOS Powerful 25x optical zoom Starlight+ Technology Max. 25/30fps@4MP IR distance up to 150 m Deep-learning-based perimeter protection Auto-tracking and IVS PoE+ IP67, IK10

empiretech01.com

FW V3.200.0000018.2.R, Build Date: 2024-06-17

Distances:
Middle of culdesac 60ft
Driveway on left 125ft
Couple walking away 300-400ft

View attachment HOARearP2P_ch1_20250602150934_20250602150950.mp4
View attachment HOARearP2P_ch1_20250708083459_20250708083527.mp4
View attachment Recording 2025-07-11 125124.mp4

 

[steve1225]

On Dahua website you have DH_SD-Taurus_MultiLang_PN_Stream3-Normal_V3.200.0000028.2.R.250522

One year difference, 10 sub releases...

 

[bigredfish]

I saw that. Can’t hurt to try it.

I’m still slightly concerned about which model this is.

SD5A425GA-HNR
Or
SD5A425XA-HNR

 

[steve1225]

GA...

XA is very old cam model (1 gen pre GA, GA was released in 2022)...

 

[bigredfish]

Thanks Steve

 

[flynreelow]

yea, that tracking is pretty terrible.

 

[bigredfish]

Those are just some samples I had snagged. It’s well over 50% of all tracks.
The only ones that are sorta ok are the ones within about 40-50 ft

 

[bigredfish]

It's not set for Vehicle filter, but it thinks this guy is a car, TWICE!

View attachment Recording 2025-07-18 204640.mp4
View attachment Recording 2025-07-18 204517.mp4



Hunting like @guykuo 's

View attachment HOARearP2P_ch1_20250717132352_20250717132434.mp4

 

[guykuo]

The hunting is annoying and really makes my wife angry. I get to hear about it even when I wasn't there.

 

[bigredfish]

Is your overall tracking as bad as mine?

What FW are you running if I may ask?

thx

 

[97JeepXJ]

I doubt it will make a difference for this specific problem but I’ve switched all my cameras to intrusion instead of tripwire. That, along with setting a minimum target size that’s larger than a cat I am 100% confident if I get a notification it’s a person, as well as I’m sure they never miss anybody.

Back to this specific problem and camera I would think “Tracking Target Size Ratio” could have an effect on it. Hopefully tomorrow I’ll get around to setting up Auto Tracking and see if I have the same issue. Right now it’s just parked on the backyard unless I want to look around.

 

[steve1225]

Thanks Steve

give info is the latest firmware fixed something...

something is very wrong in your cam.. my miniPtz (with AutoTrack 1.0 not 3.0) behave better...

 

[steve1225]

I have another internal Dahua presentation with lots of new stuff..

And it looks like there is AutoTracking 4.0 - called now WizTracking, build from ground using new AI large models..

It should help with problematic situations, when now camera is losing targets...

Minus - it will be available only in new PTZ (new lines -MA and -MB, which replaces actual -GA / -GB)..
First models are released a few days ago, latest screen shots contains models details...

PS. 5x59-PRO is not released yet (firmware delays), but there is info that there will be 7 series 7x59 based on the same tech..

 

[bigredfish]

Very cool hope it works!

Will update FW today and report back

 

[bigredfish]

I doubt it will make a difference for this specific problem but I’ve switched all my cameras to intrusion instead of tripwire. That, along with setting a minimum target size that’s larger than a cat I am 100% confident if I get a notification it’s a person, as well as I’m sure they never miss anybody.

Back to this specific problem and camera I would think “Tracking Target Size Ratio” could have an effect on it. Hopefully tomorrow I’ll get around to setting up Auto Tracking and see if I have the same issue. Right now it’s just parked on the backyard unless I want to look around.

Been through all of this.
For instance on the tracking size, on every other PTZ I've fooled with (lets say 10) from the cheap mini-PTZ to $2000 6 series, the tracking size has always been best between say 30-40max.

Also, the auto zoom on a target has been consistent. whatever the delay stepping up zoom (typically 3 steps for targets at distance) its been consistent. Like first 5X, then 13X and then max zoom to fit the subject in the frame.

For this one, there's no rhyme or reason. It will stay zoomed out on an obvious human target, until a trash can appears in scene and then zoom into the trash can and lose the original target.

 

[97JeepXJ]

I got nothing. Mine’s tracking like a blood hound trying to get back on the scent

 

[bigredfish]

What FW version are you on?

I just updated to the newest FW from the Dahua Intl site so we’ll see how things go today

 

[97JeepXJ]

Not sure when or where I found it but it does have the Dahua logo on the login screen. I really didn't think I had ever updated it but apparently I did at some point.