Hello, good afternoon.
I have this camera model PTZ85448-HNF-PA (large) which has been working uninterruptedly 271 days according to the camera information.
Yesterday afternoon 4/18/2024 it has started performing random restarts, and in total it has already performed eight restarts, which has never happened before.
I wanted to ask if inside the camera there is any log where I can see if there is any error that the camera has registered, because right now I don't know what it could be. It could be the fault of the external power supply, but it could also be any other internal error.
I have to add that since I bought the camera, Dahua has not released any firmware update for this model of giant cameras, and the latest firmware there is from 28/07/2022.
Do you have any suggestions to help me? Thank you.
@wittaj @EMPIRETECANDY @JDreaming @looney2ns
I have this camera model PTZ85448-HNF-PA (large) which has been working uninterruptedly 271 days according to the camera information.
Yesterday afternoon 4/18/2024 it has started performing random restarts, and in total it has already performed eight restarts, which has never happened before.
I wanted to ask if inside the camera there is any log where I can see if there is any error that the camera has registered, because right now I don't know what it could be. It could be the fault of the external power supply, but it could also be any other internal error.
I have to add that since I bought the camera, Dahua has not released any firmware update for this model of giant cameras, and the latest firmware there is from 28/07/2022.
Do you have any suggestions to help me? Thank you.
@wittaj @EMPIRETECANDY @JDreaming @looney2ns