Push notifications not coming thru

C

Cleve

Getting the hang of it
Mar 3, 2021
162
23
Alabama
Hello, I have been trying for week to figure out why all a sudden I am not receiving push notifications on my Iphone, IPhone has the latest software, Blue iris is up to date, and I have uninstalled the server from my phone and re-added it. When I run the test from the alerts page, it says push to phone "OK" but nothing is coming thru. I do get a notifications when I leave the geo-fence but no sound with it. Alerts have no sound or pictures. Also I have uninstalled and re-installed cameras but that has not helped. I have also uninstalled the app itself from the phone. I have checked all settings in the phone and went by Verizon to make sure. What am I missing here? Thanks
 
Cleve said:
Hello, I have been trying for week to figure out why all a sudden I am not receiving push notifications on my Iphone, IPhone has the latest software, Blue iris is up to date, and I have uninstalled the server from my phone and re-added it. When I run the test from the alerts page, it says push to phone "OK" but nothing is coming thru. I do get a notifications when I leave the geo-fence but no sound with it. Alerts have no sound or pictures. Also I have uninstalled and re-installed cameras but that has not helped. I have also uninstalled the app itself from the phone. I have checked all settings in the phone and went by Verizon to make sure. What am I missing here? Thanks
Click to expand...
I also am experiencing this problem. It just started last night.
I have done all of the above - restart everything, reinstall and reconnect mobile app, roll back blue iris to 5.9.9.43 from 5.9.9.45 / 5.9.9.48
I sent an email to support.

Anyone else suddenly not getting push that were otherwise working OK?
 
Working on Android 15 with my Pixel 7, latest stable version of BI running, notices seem slow, like 30 seconds after event trigger, they use to be instantaneous.
 
Rob2020 said:
Working on Android 15 with my Pixel 7, latest stable version of BI running, notices seem slow, like 30 seconds after event trigger, they use to be instantaneous.
Click to expand...
Thats the first thing that i noticed was the long delay in notifications they I just quit getting them all togother.
 
Some extra info. Have been having the same issue. Have tried every conceivable action to fix, both on Blue Iris server and iPhone app side. Log shows notifications pushed ok but nothing on phone.

Just got this back from BI Support:

1746615560923.png

Also, see this thread:



So now I can stop spending all day troubleshooting...

PS - sorry for posting the link to Reddit, didn't realize it had already been shared
 
Cleve said:
Hello, I have been trying for week to figure out why all a sudden I am not receiving push notifications on my Iphone, IPhone has the latest software, Blue iris is up to date, and I have uninstalled the server from my phone and re-added it. When I run the test from the alerts page, it says push to phone "OK" but nothing is coming thru. I do get a notifications when I leave the geo-fence but no sound with it. Alerts have no sound or pictures. Also I have uninstalled and re-installed cameras but that has not helped. I have also uninstalled the app itself from the phone. I have checked all settings in the phone and went by Verizon to make sure. What am I missing here? Thanks
Click to expand...
Wish I had read this thread before, would have saved me doing all the things you tried... I even restored a server backup from a week or so ago with an earlier version of BI...
 
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