Rekor outage?

[IReallyLikePizza2]

At around 1:30 I stopped getting plates, getting all sorts of weird errors logging into the dashboard

Anyone else?

 

[IReallyLikePizza2]

 

[wittaj]

Yep it is out for me as well. It has gone down more since they upped the fee LOL.

And the Pushover app is down, wonder if they are all using same service somewhere?

 

[IReallyLikePizza2]

Both are on AWS so probably an AWS outage and misconfigured redundancy from both Pushover and Rekor

 

[IReallyLikePizza2]

Mines back

A real shame we have to rely on a cloud service for this, would be awesome if it could all be done locally for free!

 

[Fubduck]

Mines been hit and miss, mostly miss, since 10:04 am MDT.
And it's still a miss.


edit: I haven't seen any 500 Server Error messages for over an hour. But, the dashboard is not showing any recent plates. The last plate shown on the dash board has a timestamp of 3:01:24pm
edit2: 7:02 pm MDT 500 server errors are back

 

[biggen]

My last plate is approx 4pm cst. Something definitely not right.

 

[IReallyLikePizza2]

Same here, last one is 3:57PM CDT

 

[biggen]

I sent them a PM on Twitter. I’m surprised they don’t have a page to relay outages to their subscribers. I can’t find anything.

 

[wittaj]

No idea how accurate this is, but I would say not too accurate since we all see it is not up:

OpenALPR Down? OpenALPR status and reported issues.

The OpenALPR status here can help you determine if there is a global outage and OpenALPR is down or if it is just you who is experiencing problems.

www.saashub.com

 

[Fubduck]

My dashboard is showing a few more plates. I am now seeing plates through Oct 31 3:47:47 pm.

I am still seeing intermittent 500 Server Error message in my downloaded plate retrievals.

 

[biggen]

Yup. I got a backlog of plates than came in from 4 - 445pm CST. Nothing after that however. Their support opens up at 8am EST. I'm going to try and call them.

 

[biggen]

I haven't had a chance to call but more plates are coming in. I have plates through 7pm CST now last night so at least they weren't "lost".

 

[IReallyLikePizza2]

Someone smart needs to figure out a way to pull the plates directly from the ALPR instance!

 

[biggen]

Someone smart needs to figure out a way to pull the plates directly from the ALPR instance!

I'm hoping @MikeLud1 can get his LPR OCR worked into CP AI.

 

[IReallyLikePizza2]

I had not been following that. Interesting!

I'm really looking for any excuse to jump ship from Rekor, price hike and no real extra features or even fixes. the GPU version is still junk

 

[Fubduck]

Well I haven't seen any errors since 1239pm MDT. However my dashboard is not showing anything very recent. The last plate entry is at 2:56pm MDT.

 

[IReallyLikePizza2]

Yeah, same here. Pretty long outage!

 

[biggen]

I was caught up this morning but now my last plate is 330 pm cst. Pretty weird

 

[Fubduck]

This morning, 11-02-2022 @ 12:40am, I started to get plate data downloaded, it was a few every minute (I check for plate data every minute). It appears to have caught up with real time an hour later. A vehicle that went through at 2:40am, this was downloaded successfully in real time. A vehicle went through at 4:30am but it doesn't show on the dashboard and it hasn't been downloaded.
There were only a handful of errors during the night.