Reset button of PTZ (SD52C225U-HNI) Need HELP!!!!!

hidroela

Young grasshopper
Nov 15, 2015
39
6
after trying to reset the camera throughout the web interface. this POS when it to what looks like a boot loop.
can not find the reset button inside of the camera.
 
and by the way i didn't apply the theory of holding it while powering the camera for fear of damaging the gears on it.
 
Did you ever get it working again? Mine is now boot looping as well, but pressing and holding the reset button until the unit reboots didn't factory reset it. What's your experience been?
 
@Solar Deity has found you need to hold down the reset for as long as two minutes to insure a successful reset. Any less and you'll likely see a partial flash that can't boot properly.
 
Well, I tried holding it for well over two minutes and absolutely nothing happened. The camera POSTs just fine, so it seems like the firmware somehow ate itself. I bought it from @EMPIRETECANDY so I reached out to him and we'll see what Dahua has to say.
 
Well, I tried holding it for well over two minutes and absolutely nothing happened. The camera POSTs just fine, so it seems like the firmware somehow ate itself. I bought it from @EMPIRETECANDY so I reached out to him and we'll see what Dahua has to say.
Dave, you told me the camera can't make reset?
 
It was getting an IP last I checked, but all my attempts to use any of the Dahua software tools were met with failure. I'll read up on the tftp solution and give that a shot.

Looks like it's good and toast now. After trying the "long hold reset", it isn't showing up on the network anymore. Hopefully it'll be a warranty swap.