Can I ask to see a picture of your Preset Setup page? I don't remember that camera much but if memory is correct seeing I have had a lot of older Samsung PTZs. I could be wrong. Yet I think in the Preset Setup page there is a Last Position and a setup time that started out at like 400 seconds and you could setup a time of 30 to 800 I think. Something along them lines. Also in that page there should be a Home button and a Set home. I know one of the models had for action setting you could have it go home again after a set time.
I know I had one that was broken. When you would setup last position it wouldn't work and would just set your home to what ever your last location was rather then going home to the one you setup. Meaning I setup a preset to home preset 1. Then when I would go to home position, I setup the Last Location, It turns off the go home and setup home button, Then when I would set it, I would move the camera to a different location it would make that home. So if I went to preset 2 and clicked on the home when in monitoring mode it wouldn't take me to the area that was setup in Preset 1 where I clicked the set button it would take me to where ever I moved the camera too. So that one was broken not sure again what model it was but was either the 5321 or my 6320 series.. Still have older Analog 37x PTZ 3371H and a few others that are still in use lol. When you pay them $$$$.$$
llaollao price you don't want to give up on the device until it dies. Only thing ever gone wrong was had to replace pan belt once.