SD49212T-HN Problem

C

camsmith

Young grasshopper
Apr 25, 2016
73
20
USA California, Kentucky
I have had this camera for about a year. It's been working great.
I came home today and when I got out of my car I heard an audible motor sound coming from the camera.
So I checked the monitor in my home and saw that it was recording fine but had slight movement like it was trying to move but couldn't because it was stuck. I then tried to pan tilt and zoom and noticed it was struggling to go right, then after playing with it more it struggled to go up. So I tried rebooting several times, and that didn't help. At that point I unplugged the 12v lead and decided to internet search to see what I could find.
I decided to lay down and watch some tv, after some hours I get up its now about 9pm and look at the cameras monitor and see what looks like a search light in the front driveway. I thought it was a helicopter. I go outside and see no helicopter. So I walk out to the driveway and notice my camera going in circles. The cat5 cable was still connected so I'm thinking its maybe a heat issue possibly.
I reconnected the 12v lead and tried to see if I could reboot it but I cant ping it and the discovery tool doesn't see it either. I'm stuck at what to do now.
 
It sounds like you are powering the camera with both a 12v power brick and PoE, that isn't suggested. If your PoE doesn't provide enough power you should turn off the PoE on that port if its a managed switch or put that camera on a cheap non PoE switch so you aren't powering it two ways.
 
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Terk said:
It sounds like you are powering the camera with both a 12v power brick and PoE, that isn't suggested. If your PoE doesn't provide enough power you should turn off the PoE on that port if its a managed switch or put that camera on a cheap non PoE switch so you aren't powering it two ways.
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I have a PoE plus switch on order. I currently have a regular PoE switch, didn't realize there was a difference.
Thanks
 
I trust it is working normally again? Funny that it would be fine for a year and then go wonky due to not getting enough power.
 
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bp2008 said:
I trust it is working normally again? Funny that it would be fine for a year and then go wonky due to not getting enough power.
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It is working fine, I have it connected to a new switch that provides more power. I don't have the 12v connected anymore. Yea I don't know why it would work fine for a year. I haven't touched or changed anything. The weather has been hot so that's what made me think it was a heat issue
 
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