SD59225U factory resets with power failure...

[erkme73]

I've had this camera for many years. Recently it's been rebooting randomly on a pretty frequent basis - sometimes in as little as 2 minutes. While reboots are not unusual (it's always done every once and a while), the loss of time, presets, and any other configuration variables is new.

I've tried different PoE+ switches/ports, but it's still resetting the configs.

Is it just time for me to replace the camera or is there a user-serviceable battery or other component that I can repair/replace?

 

[tibimakai]

Did you try powering it with a power supply(not POE)?

 

[erkme73]

Did you try powering it with a power supply(not POE)?

Not yet. I have several of the PoE+ to 12V/2A splitters with barrel plug that I can use at the current installation location if it turns out that solves the problem. I've used those to power other cameras that took lightning damage to the internal PoE modules (where they work fine on a wall wart but not via PoE).

The camera is currently about 20' in the air, and a real beatch to get to - so I was hoping to resolve/troubleshoot from the ground.

Interestingly the resets have stopped since our rain quit. Still am wondering what would cause the system clock and all config settings to clear with each restart tho.

 

[looney2ns]

Check the camera connection to the ethernet cable, it may be corroded if the cable was not properly water proofed at time of install.
WaterProofing Connections

That camera requires a 24vac, 3amp power supply if not using POE+. It won't work with a splitter.
Spec: 24VAC/3A(±10%)

 

[looney2ns]

Hopefully you used pure solid copper ethernet cable, of at least 24awg in size.
Why we harp about NEVER using CCA ethernet cable. | IP Cam Talk
Q&A: Are YOU terminating your Ethernet cable all wrong? You probably are!

 

[erkme73]

24V? Ugh. I didn't realize that. Yes, everything is solid copper. zero CCA in my system anywhere.

 

[tibimakai]

I used to have this camera, and if I remember correctly it came with a huge power brick.

 

[looney2ns]

I used to have this camera, and if I remember correctly it came with a huge power brick.

Yep they did.