Smart PSS - Playback IPC IVS Events from NVR

J

Jtpowell

n3wb
Nov 15, 2016
23
7
Hi,

Is it possible to see IPC generated IVS events ("intelligent" record type) in-line with the general feed when I search on the Playback section of Smart PSS?

  • I've successfully configured IVS rules on my cameras.
    • I am able to use Event Config to record video when the IVS rules are triggered.
    • However, the video files that are created are saved locally on the client where I'm running Smart PSS--they are not saved to the NVR.
    • When I query the NVR records for my cameras, I can only return records for the general record type--no IVS triggered events are present.
I don't know if this is even possible or how the behavior would be configured--I'd be grateful to anyone who can point me in the right direction!

Screen shot that may help clarify what I'm looking to do:
2018-05-15_15-27-13-0000.png

NVR:
DAHUA - NVR4216-4K
Firmware: 3.210.0005.0.R.2016614

Cameras:
(x2) DAHUA - Starlight Verifocal Turrets - IPC-HDW5231R-Z
Firmware: 2.460.0000.7.R.20170306

Smart PSS:
Version: 2.02.0
 
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If I recalled correctly, the motion and IVS share the same color line if you are viewing recording from the camera storage card. I did mentioned it last year about this to see if it was intended or a bug but never got a response on it. If you are not seeing any lines in your timeline for motion or iVS etc, there a post today someone mentioned that he couldn't find any IVS recording saved on the storage card in the latest firmware thread. Maybe a new bug was introduced in recent firmware and if your camera have the latest one then maybe that why you are not getting any lines in your timeline but I do recall it share the same line with motion if viewing on camera playback.
 
Good thinking--I confirmed this isn't the case by unchecking the general record type and only querying for the intelligent record type (plus alarm and MD, just to be sure).

Also, my cameras do not have any local storage--everything is being written to the HDD in my NVR (unless I configure events to record the video feed, which causes the video clips to be saved to my local Win10 machine where I'm running Smart PSS, if I keep Smart PSS open).
 
I'm not familiar with this behavior because all of my events are recorded on the nvr. Doesn't matter if smartPss is open or not. Here's a sample timeline:
timeline.jpg
 
Jtpowell said:
Are your IVS rules defined on your NVR or on your cameras? I don’t have the option to define mine on my NVR.
Click to expand...
I defined the rules on the cameras, but I'm able to do it on the nvr as well. Before I updated the firmware on my older chinese market cameras, their IVS wasn't configurable on the nvr, but the events were still recorded. All of my cameras play well with the nvr now. Are you wanting to record the IVS events on the nvr? I found that it has to be enabled in more than one place, which wasn't all that obvious to me (this is with a 5216-4ks2). I don't remember everything, but here's what I see offhand that has to be set up to record ivs events:

1. event/ivs/period
2. event/ivs/record channel
3. storage/schedule

I have to figure it out again every time I use a new channel on the nvr.
 
tigerwillow1 said:
I don't remember everything, but here's what I see offhand that has to be set up to record ivs events:

1. event/ivs/period
2. event/ivs/record channel
3. storage/schedule
Click to expand...

I’m able to define those same settings on my cameras themselves, but not on my NVR. Based on a comment in another thread, I suspect I shouldn't need to configure IVS settings on my NVR.

I'm working under the impression for now that the way this is expected to function is my NVR should receive data from my IPC that is identified as somehow as being an IVS triggered event. I'm super vague on what's going on under the hood or what I should do to make this happen (if it's possible with my setup).
 
Something is not right with your setup. Your nvr firmware is slightly newer than mine, and that also looks to be the case on the 5231. I looked up a couple of prior posts I made about event recording problems that are more accurate than my current vague memory. One of the things is a silly sounding setup sequence that on the surface has nothing to do with events, but seems to fix something. Nothing to lose giving it a try.

Dahua NVR5216-4KS2 / NVR5216-16P-4KS2
Dahua NVR not recording Events
 
Is your SmartPSS device manager connected to the NVR itself. Not the cameras?
 
TechBill said:
Is your SmartPSS device manager connected to the NVR itself. Not the cameras?
Click to expand...

It's connected to all three.

I've also updated the firmware for my cameras to a newer version I found last night (which hasn't resolved the issue). I chose the NTSC firmware this time where I was previously using the PAL firmware--one of the links tigerwillow1 posted above made some reference to going through a similar swap that resolved this issue for someone else. Problem persists.

New IPC firmware: 2.622.0000000.18.R.20171110


2018-05-16_5-47-20.png
 
Jtpowell said:
It's connected to all three.

I've also updated the firmware for my cameras to a newer version I found last night (which hasn't resolved the issue). I chose the NTSC firmware this time where I was previously using the PAL firmware--one of the links tigerwillow1 posted above made some reference to going through a similar swap that resolved this issue for someone else. Problem persists.

New IPC firmware: 2.622.0000000.18.R.20171110


View attachment 29484
Click to expand...


You don't need to connect it to all three, just connect only your NVR.

When you do a playback, did you only select the NVR to playback from?
 
I've removed my cameras from Smart PSS, leaving only the NVR. I also deleted/recreated all of my IVS triggers for good measure.

I play back from the NVR (this is the only option since I don't have local storage in the cams).

Here's a screen shot of my live view from the NVR (front porch is the visible channel). Note the Street tripwire is in a triggered state due a car that had just driven by. This does not result in a corresponding alarm or intelligent record type on the playback timeline, but it does demonstrate that my tripwires and their states are at least being pushed in the video stream to the NVR from the cameras. I've skimmed the API documentation this morning to see if I could wrap my head around how this should be working behind the scenes. I don't have a good understanding yet, though.

2018-05-16_10-17-19.png​
 
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I'm sure many of us have gone through this in the earlier part of our setup. First things first--uninstall SmartPSS
The best approach is to define all the rules within your camera's web interface (not the NVR, not through SmartPSS)--ensure that the record option is selected anytime event is triggered
After that's all done -- perform a factory reset on your NVR (also load the latest firmware if you can locate it on Dahua's website), and reconfigure through the initial startup screen steps, reconnect all of your cameras to your NVR, ensure its set to record 24/7 (with all options selected in the schedule)

After you're able to confirm that everything is up and running again (which includes IVS) as per your NVR,

Reinstall SmartPSS and add back your NVR through the device configuration tool

It should be able to sense the IVS Events again tagged by the NVR

This seems to be an issue in the NVR firmware (latest as well as earlier versions) -- just need to followup with it every now and then. Nothing is ever set and forget
 
Jtpowell said:
I've removed my cameras from Smart PSS, leaving only the NVR. I also deleted/recreated all of my IVS triggers for good measure.

I play back from the NVR (this is the only option since I don't have local storage in the cams).

Here's a screen shot of my live view from the NVR (front porch is the visible channel). Note the Street tripwire is in a triggered state due a car that had just driven by. This does not result in a corresponding alarm or intelligent record type on the playback timeline, but it does demonstrate that my tripwires and their states are at least being pushed in the video stream to the NVR from the cameras. I've skimmed the API documentation this morning to see if I could wrap my head around how this should be working behind the scenes. I don't have a good understanding yet, though.

Click to expand...

Is the schedule on NVR set to record IVS triggers on days and time you wanted it to record?
 
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Also, doesn't hurt to get a little creative when defining rules in IVS :)
A few extra staggered zig-zag lines would be good
 
If you log onto the nvr's web interface do you see the events? (To be sure, unclick "regular". The green bars on the nvr timeline will hide short orange bars.)
 
Arjun said:
I'm sure many of us have gone through this in the earlier part of our setup. First things first--uninstall SmartPSS
The best approach is to define all the rules within your camera's web interface (not the NVR, not through SmartPSS)--ensure that the record option is selected anytime event is triggered
After that's all done -- perform a factory reset on your NVR (also load the latest firmware if you can locate it on Dahua's website), and reconfigure through the initial startup screen steps, reconnect all of your cameras to your NVR, ensure its set to record 24/7 (with all options selected in the schedule)

After you're able to confirm that everything is up and running again (which includes IVS) as per your NVR,

Reinstall SmartPSS and add back your NVR through the device configuration tool

It should be able to sense the IVS Events again tagged by the NVR

This seems to be an issue in the NVR firmware (latest as well as earlier versions) -- just need to followup with it every now and then. Nothing is ever set and forget
Click to expand...

It's absolutely possible this might resolve the issue--I've seen similar stories in these forums. I believe (for the moment) that there has to be a precise answer, though.
 
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