sms alert delayed 3 minutes

j m

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Hi all,

I have an issue where I do not receive an SMS alert until roughly 3 minutes after the actual motion occurs.

See attached for applicable settings.

I have the sms being sent via the SMTP server with a yahoo email account.

I have an i7-8700 in the system with no other services running on it. 6 cameras total. CPU rarely gets above 18% so I don't believe it is a resource issue.

Any suggestions would be greatly appreciated!
 

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TonyR

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FWIW, my iPhone receives my AT&T alerts via SMS (no attached image) in 5 seconds, and via MMS (50% image attached) in 9 seconds.

I suspect the bottleneck is with yahoo; I've had a yahoo account since 2000 and it has always runs slow; I use yahoo web mail in the field to test a client's e-mail client (Outlook, WLM, Thunderbird, etc.) setup and it sometimes takes 5-10 minutes for them to receive my e-mail or for me to receive theirs.

My current, fast SMTP e-mail account for alerts is my own domain, an iPower-hosted account. I cannot attest to how a G-mail account would work for you, since it's free you could try it.
 

j m

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FWIW, my iPhone receives my AT&T alerts via SMS (no attached image) in 5 seconds, and via MMS (50% image attached) in 9 seconds.

I suspect the bottleneck is with yahoo; I've had a yahoo account since 2000 and it has always runs slow; I use yahoo web mail in the field to test a client's e-mail client (Outlook, WLM, Thunderbird, etc.) setup and it sometimes takes 5-10 minutes for them to receive my e-mail or for me to receive theirs.

My current, fast SMTP e-mail account for alerts is my own domain, an iPower-hosted account. I cannot attest to how a G-mail account would work for you, since it's free you could try it.
Great
FWIW, my iPhone receives my AT&T alerts via SMS (no attached image) in 5 seconds, and via MMS (50% image attached) in 9 seconds.

I suspect the bottleneck is with yahoo; I've had a yahoo account since 2000 and it has always runs slow; I use yahoo web mail in the field to test a client's e-mail client (Outlook, WLM, Thunderbird, etc.) setup and it sometimes takes 5-10 minutes for them to receive my e-mail or for me to receive theirs.

My current, fast SMTP e-mail account for alerts is my own domain, an iPower-hosted account. I cannot attest to how a G-mail account would work for you, since it's free you could try it.
It appears you were correct. The issue was with Yahoo. I switched to a gmail account and the latency is substantially reduced - almost instant.

Thank you for your suggestion!!
 

YYZed

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I had an issue with AT&T rejecting the MMS message from Gmail when it sent a snapshot because the file was too big. Setting the image quality down to "3" for when an event is triggered fixed the problem.
 

TonyR

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I had an issue with AT&T rejecting the MMS message from Gmail when it sent a snapshot because the file was too big. Setting the image quality down to "3" for when an event is triggered fixed the problem.
Are you talking about a setting in the camera and not Blue Iris?
 

TonyR

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Correct, but I would guess that could translate over to other platforms in case someone gets a rejected message.
Possibly.
Similarly, BI allows an image quality adjustment by percentage to the alert attachment.
 
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