sms alert delayed 3 minutes

[j m]

Hi all,

I have an issue where I do not receive an SMS alert until roughly 3 minutes after the actual motion occurs.

See attached for applicable settings.

I have the sms being sent via the SMTP server with a yahoo email account.

I have an i7-8700 in the system with no other services running on it. 6 cameras total. CPU rarely gets above 18% so I don't believe it is a resource issue.

Any suggestions would be greatly appreciated!

 

[TonyR]

FWIW, my iPhone receives my AT&T alerts via SMS (no attached image) in 5 seconds, and via MMS (50% image attached) in 9 seconds.

I suspect the bottleneck is with yahoo; I've had a yahoo account since 2000 and it has always runs slow; I use yahoo web mail in the field to test a client's e-mail client (Outlook, WLM, Thunderbird, etc.) setup and it sometimes takes 5-10 minutes for them to receive my e-mail or for me to receive theirs.

My current, fast SMTP e-mail account for alerts is my own domain, an iPower-hosted account. I cannot attest to how a G-mail account would work for you, since it's free you could try it.

 

[looney2ns]

Push alerts can work better in some instances.
Agree with @TonyR it's most likely pokey yahoo.

 

[j m]

FWIW, my iPhone receives my AT&T alerts via SMS (no attached image) in 5 seconds, and via MMS (50% image attached) in 9 seconds.

I suspect the bottleneck is with yahoo; I've had a yahoo account since 2000 and it has always runs slow; I use yahoo web mail in the field to test a client's e-mail client (Outlook, WLM, Thunderbird, etc.) setup and it sometimes takes 5-10 minutes for them to receive my e-mail or for me to receive theirs.

My current, fast SMTP e-mail account for alerts is my own domain, an iPower-hosted account. I cannot attest to how a G-mail account would work for you, since it's free you could try it.

Great

FWIW, my iPhone receives my AT&T alerts via SMS (no attached image) in 5 seconds, and via MMS (50% image attached) in 9 seconds.

I suspect the bottleneck is with yahoo; I've had a yahoo account since 2000 and it has always runs slow; I use yahoo web mail in the field to test a client's e-mail client (Outlook, WLM, Thunderbird, etc.) setup and it sometimes takes 5-10 minutes for them to receive my e-mail or for me to receive theirs.

My current, fast SMTP e-mail account for alerts is my own domain, an iPower-hosted account. I cannot attest to how a G-mail account would work for you, since it's free you could try it.

It appears you were correct. The issue was with Yahoo. I switched to a gmail account and the latency is substantially reduced - almost instant.

Thank you for your suggestion!!

 

[YYZed]

I had an issue with AT&T rejecting the MMS message from Gmail when it sent a snapshot because the file was too big. Setting the image quality down to "3" for when an event is triggered fixed the problem.

 

[TonyR]

I had an issue with AT&T rejecting the MMS message from Gmail when it sent a snapshot because the file was too big. Setting the image quality down to "3" for when an event is triggered fixed the problem.

Are you talking about a setting in the camera and not Blue Iris?

 

[YYZed]

Are you talking about a setting in the camera and not Blue Iris?

Correct, but I would guess that could translate over to other platforms in case someone gets a rejected message.

 

[TonyR]

Correct, but I would guess that could translate over to other platforms in case someone gets a rejected message.

Possibly.
Similarly, BI allows an image quality adjustment by percentage to the alert attachment.