- Nov 14, 2016
- 17
- 3
Hello all,
I've got an IPC-HDW4431C-A (4MP 3.6MM Fixed focal Dome with Audio) that I'm working with.
I don't have an NVR, and am instead using FTP as storage for the device.
I use this concept on plenty of IPC-HDW4300 (S and/or C models) without issues, but this one is giving me a little annoyance.
Basically, I've setup a computer with Filezilla Server & appropriate permissions & NO FIREWALL, and configure this in the camera. I use the same computer with the 4300 & 4431, so I'm amazingly confident it's not a computer issue at all.
What's happening though is with the 4431, the camera is re/connecting to the FTP server every ~1 second, doing nothing, just disconnecting, and doing it again, AT IDLE. When the motion detection trips, it connects properly with another session and uploads video just fine.
Stated differently, I will always have a connecting/disconnecting session once a second, and if motion is tripped, a 2nd session uploading the video successfully.
The only setting that changes this behavior is the "Enable" Checkbox under Storage>Destination>FTP
No other field/setting/option affects this behavior. Even under Storage>Record Control>Record Mode, auto/manual/off will still continue this connect/disconnect issue. Again, stated differently, the very second I enable & save the FTP option under Storage>Destination, my FTP server starts getting hit by successful logins from the camera.
It's not really a problem I suppose, as everything works, but it sure is filling up my log files and triggers my filezilla activation notice, which I was using as a flag warning that hi-jinks is afoot (as the icon changes color when someone connects; it was a great way to tell activity with the 4300 series).
Here is a sample of the log from filezilla server:
(693687)1/30/2017 16:24:29 PM - (not logged in) (192.168.1.251)> Connected on port 21, sending welcome message...
(693687)1/30/2017 16:24:29 PM - (not logged in) (192.168.1.251)> 220-My FTP Server.
(693687)1/30/2017 16:24:29 PM - (not logged in) (192.168.1.251)> USER XXXXXXXXXX
(693687)1/30/2017 16:24:29 PM - (not logged in) (192.168.1.251)> 331 Password required for camera
(693687)1/30/2017 16:24:29 PM - (not logged in) (192.168.1.251)> PASS XXXXXXXXXXXXX
(693687)1/30/2017 16:24:29 PM - camera (192.168.1.251)> 230 Logged on
(693687)1/30/2017 16:24:29 PM - camera (192.168.1.251)> PWD
(693687)1/30/2017 16:24:29 PM - camera (192.168.1.251)> 257 "/" is current directory.
(693687)1/30/2017 16:24:29 PM - camera (192.168.1.251)> CWD /
(693687)1/30/2017 16:24:29 PM - camera (192.168.1.251)> 250 CWD successful. "/" is current directory.
(693687)1/30/2017 16:24:29 PM - camera (192.168.1.251)> ALLO 1048576
(693687)1/30/2017 16:24:29 PM - camera (192.168.1.251)> 202 No storage allocation neccessary.
(693687)1/30/2017 16:24:29 PM - camera (192.168.1.251)> CWD /
(693687)1/30/2017 16:24:29 PM - camera (192.168.1.251)> 250 CWD successful. "/" is current directory.
(693687)1/30/2017 16:24:29 PM - camera (192.168.1.251)> ALLO 1048576
(693687)1/30/2017 16:24:29 PM - camera (192.168.1.251)> 202 No storage allocation neccessary.
(693687)1/30/2017 16:24:29 PM - camera (192.168.1.251)> QUIT
(693687)1/30/2017 16:24:29 PM - camera (192.168.1.251)> 221 Goodbye
(693687)1/30/2017 16:24:29 PM - camera (192.168.1.251)> disconnected.
Has anyone else seen this issue before, or know how to fix? With all the "i've bricked my camera" posts, I'm not sure if I want to play with firmware on an ebay bought camera, but wanted to confirm with you experienced folk before going that route. I've tried reconfiguring, letting it sit ~1 week, going through every menu in the camera, etc, all the basics before asking for help, but no joy yet.
My Version
Device Type: IPC-HDW4431C-A
Software Version: 2.420.0000.21.R, Build Date: 2016-07-24
WEB Version: 3.2.1.364036
ONVIF Version: 2.42
Thanks in advance!
SS
I've got an IPC-HDW4431C-A (4MP 3.6MM Fixed focal Dome with Audio) that I'm working with.
I don't have an NVR, and am instead using FTP as storage for the device.
I use this concept on plenty of IPC-HDW4300 (S and/or C models) without issues, but this one is giving me a little annoyance.
Basically, I've setup a computer with Filezilla Server & appropriate permissions & NO FIREWALL, and configure this in the camera. I use the same computer with the 4300 & 4431, so I'm amazingly confident it's not a computer issue at all.
What's happening though is with the 4431, the camera is re/connecting to the FTP server every ~1 second, doing nothing, just disconnecting, and doing it again, AT IDLE. When the motion detection trips, it connects properly with another session and uploads video just fine.
Stated differently, I will always have a connecting/disconnecting session once a second, and if motion is tripped, a 2nd session uploading the video successfully.
The only setting that changes this behavior is the "Enable" Checkbox under Storage>Destination>FTP
No other field/setting/option affects this behavior. Even under Storage>Record Control>Record Mode, auto/manual/off will still continue this connect/disconnect issue. Again, stated differently, the very second I enable & save the FTP option under Storage>Destination, my FTP server starts getting hit by successful logins from the camera.
It's not really a problem I suppose, as everything works, but it sure is filling up my log files and triggers my filezilla activation notice, which I was using as a flag warning that hi-jinks is afoot (as the icon changes color when someone connects; it was a great way to tell activity with the 4300 series).
Here is a sample of the log from filezilla server:
(693687)1/30/2017 16:24:29 PM - (not logged in) (192.168.1.251)> Connected on port 21, sending welcome message...
(693687)1/30/2017 16:24:29 PM - (not logged in) (192.168.1.251)> 220-My FTP Server.
(693687)1/30/2017 16:24:29 PM - (not logged in) (192.168.1.251)> USER XXXXXXXXXX
(693687)1/30/2017 16:24:29 PM - (not logged in) (192.168.1.251)> 331 Password required for camera
(693687)1/30/2017 16:24:29 PM - (not logged in) (192.168.1.251)> PASS XXXXXXXXXXXXX
(693687)1/30/2017 16:24:29 PM - camera (192.168.1.251)> 230 Logged on
(693687)1/30/2017 16:24:29 PM - camera (192.168.1.251)> PWD
(693687)1/30/2017 16:24:29 PM - camera (192.168.1.251)> 257 "/" is current directory.
(693687)1/30/2017 16:24:29 PM - camera (192.168.1.251)> CWD /
(693687)1/30/2017 16:24:29 PM - camera (192.168.1.251)> 250 CWD successful. "/" is current directory.
(693687)1/30/2017 16:24:29 PM - camera (192.168.1.251)> ALLO 1048576
(693687)1/30/2017 16:24:29 PM - camera (192.168.1.251)> 202 No storage allocation neccessary.
(693687)1/30/2017 16:24:29 PM - camera (192.168.1.251)> CWD /
(693687)1/30/2017 16:24:29 PM - camera (192.168.1.251)> 250 CWD successful. "/" is current directory.
(693687)1/30/2017 16:24:29 PM - camera (192.168.1.251)> ALLO 1048576
(693687)1/30/2017 16:24:29 PM - camera (192.168.1.251)> 202 No storage allocation neccessary.
(693687)1/30/2017 16:24:29 PM - camera (192.168.1.251)> QUIT
(693687)1/30/2017 16:24:29 PM - camera (192.168.1.251)> 221 Goodbye
(693687)1/30/2017 16:24:29 PM - camera (192.168.1.251)> disconnected.
Has anyone else seen this issue before, or know how to fix? With all the "i've bricked my camera" posts, I'm not sure if I want to play with firmware on an ebay bought camera, but wanted to confirm with you experienced folk before going that route. I've tried reconfiguring, letting it sit ~1 week, going through every menu in the camera, etc, all the basics before asking for help, but no joy yet.
My Version
Device Type: IPC-HDW4431C-A
Software Version: 2.420.0000.21.R, Build Date: 2016-07-24
WEB Version: 3.2.1.364036
ONVIF Version: 2.42
Thanks in advance!
SS