Wait until you see how much it'll cost you to ship that back to em, outbound from china is cheap.. inbound is a fortune.AliExpress allows me to return, I've already contacted Monica about it.
Can you add the link, still pondering one if the bugs are worked out also the Duhau ptz mini dome just cant decide like Nayr says on his review and like the black face dome look over the front door. But, the 10x is tempting.I used the same url link to order, if there are indeed 2 models then something on their end got reversed. I used the same link, and the cost was exactly the same.
Going back to the link (that's provided on my order confirmation), it has all the details and the picture does show all cables...
AliExpress allows me to return, I've already contacted Monica about it.
I didn't know they had another type of model. Certainly they filled the order with the wrong model
Good to hear!Correct, Melissa is very helpful. They've agreed to ship me another one and I'll return this one to someone in the US.
This is great!
This is certainly much better service then what we are getting from Huisun with defective cams.Guys,
An update on this thread. I was able to ship the camera back to a US address, they refunded me the shipping cost via paypal and sent me out another camera, the correct model this time. I just need to test it out now and make sure everything is 100%
Very good to work with Melissa, she's very helpful.
Did you purchase through AliExpress? You can try PM'ing melissa.monitech in this forum, maybe she can help.This is certainly much better service then what we are getting from Huisun with defective cams.
Yes, Ali, but it's too late for that.Did you purchase through AliExpress? You can try PM'ing melissa.monitech in this forum, maybe she can help.