Swann PTZ controls in BI /fail

scott492010

Pulling my weight
Joined
Jun 5, 2017
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Location
NW Ohio
I am using this camera... Swann indoor PTZ . I for the life of me cannot get the ptz control to work with blue iris. I have used this camera for years and the ptz did work thru blue iris at one point but i cannot figure out what i have changed. If i goto the swanncloud webpage, the ptz function works perfectly. I have tried all these option in this drop down menu. If anybody has any ideas i would appreciate it.
20200415_033822.jpg

I have this camera installed on the inside of my garage door window. here is an example of it thru blue iris:

 
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