Fyi, in case others might be interested. The FW that came with my new RCA unit no longer locked you down to video stream settings at 12fps that occurred when I was still at FW171219.
I also noticed that Hikvision must have fixed the backend interoperability recently. In June, I couldn't use the Hik-Connect app as it didn't like my userid login account that I created for RCA which I used interchangeably for 5 months between the LTS/RCA/LaView/Nelly/EzViz apps. That error message kept saying it was wrong userid/phone number so seems like Hik disable backend cloud integration. I called and reported it to Hik USA and nice to see that backend cloud integration feature was fixed. Now I'm back to using the Hik-Connect app with my new RCA doorbell because it has a couple features I like over the other rebranded apps.
It seems like the feedback feature in the Hik-Connect app is getting to the right group at corp. For example, I complained back in Feb in mypost that I sent feedback to Hik via Hik-Connect app and so far 2/4 have been addressed!
2. option to disable the subscriber is not available message ==> removed in my FW 180122 and also confirmed in 180515
3. bring back option to choose video stream settings other than 12fps, etc ==> selectable options are back in my 180122 version like prior to 171219
I also noticed that Hikvision must have fixed the backend interoperability recently. In June, I couldn't use the Hik-Connect app as it didn't like my userid login account that I created for RCA which I used interchangeably for 5 months between the LTS/RCA/LaView/Nelly/EzViz apps. That error message kept saying it was wrong userid/phone number so seems like Hik disable backend cloud integration. I called and reported it to Hik USA and nice to see that backend cloud integration feature was fixed. Now I'm back to using the Hik-Connect app with my new RCA doorbell because it has a couple features I like over the other rebranded apps.
It seems like the feedback feature in the Hik-Connect app is getting to the right group at corp. For example, I complained back in Feb in mypost that I sent feedback to Hik via Hik-Connect app and so far 2/4 have been addressed!
2. option to disable the subscriber is not available message ==> removed in my FW 180122 and also confirmed in 180515
3. bring back option to choose video stream settings other than 12fps, etc ==> selectable options are back in my 180122 version like prior to 171219