I thought it was only 2.4 compatible. Does it work on 5GHz as well?
What band is it on? Try forcing it on to whatever band it's not on now. 5GHz has more bandwidth but does not get through walls and other obstructions very well. 2.4GHz does better in that regard but often the 2.4GHz band is crowded and prone to interference.
Whoops. Forgot this was the HSDB1 thread, not the HSDB2. Scratch all that.
The HSDB1's radio is notoriously weak, perhaps even weaker than you were thinking. Many people in this thread have had to install a wireless repeater right next to the doorbell.
What channel(s) did you try? For 2.4GHz in the US you should only be using 1, 6 or 11. You can also look for software that will do a WiFi site survey (perhaps even your router/access point can do it) to show you which channels are most congested in your area.
I'm using Ubiquiti APs and did a site survey and ended up trying both 1 and 11 which are the least used in my area. I live in a town home complex so there's a lot interface. I can give a repeater a try, but maybe I just need to try the HSDB2. Have you used both?
Ubiquiti is good kit. I use two of their UniFi pro APs in my split level house (one in the basement, one on the second story) and my HSDB1 (RCA version) is rock solid. With the UniFi controller you should be able to see what it reports the signal strength of your doorbell is. Mine shows -55dBm, also expressed as 86%.
What firmware is your HSDB1 running? I've had the best success with 180726. Not sure if it would make a difference with WiFi but if you're not already on that firmware I would suggest installing it.
I have not personally used the HSDB2, as I prefer the aesthetics of the HSDB1 and it's been working well for me (after upgrading my transformer and unplugging the doorbell's IR LEDs). There's a thread here though with lots of info about it.
Edit: Maybe worth investigating potential sources of 2.4GHz inteference, not just WiFi/BT but some cordless phone systems use it. Microwave ovens operating in the vicinity will cause interference also. Have you checked pings at several different times of day to see if there is any pattern?
Mine shows -73dBm (45%). But the UniFi dashbaord is complaining about latency and retries. I'm on firmware version 180809 so I'm not sure if that's my issue. I have it constantly streaming to my Synology NAS and that seems to be when there is latency. If I stop the streaming/recording it seems to improve.
Well that signal strength is a lot worse that mine, so I'd bet that is your issue. I'd say it's normal for it to be worse while you're trying to stream vs. not. If you can't relocate your AP (or wire in another one) then you may want to try a repeater. Or you could scrap the HSDB1 and try the HSDB2. I have no experience with it but I think I heard it's got better WiFi reception. Setting that aside, it's also got a better FOV and far better IR, so there are other advantages.
I doubt very much that 180809 is the problem. The only downside to that fw I'm aware of is that the doorbell will keep "ding dong"ing until you answer the call on your phone (or it eventually times out). 180726 only ding dongs once, which is preferable.
Mine shows -73dBm (45%). But the UniFi dashbaord is complaining about latency and retries. I'm on firmware version 180809 so I'm not sure if that's my issue. I have it constantly streaming to my Synology NAS and that seems to be when there is latency. If I stop the streaming/recording it seems to improve.
When you're in the mood, a move to Ubiquiti's NanoHD might help. I recently replaced UAP-AC-Pro with NanoHD to help with some new IP camera placement. My DB1 doorbell was working okay before that, but reported some retries and dropped packets. With NanoHD near zero retries and almost zero dropped packets. DB1 signal even though 2.4 Ghz reports not as strong signal but much better rates and performance/reliability with NanoHD (UAP-AC-PRO technically has better 2.4 Ghz radio, but NanoHD has more modern internals and sw):
Channel
11 (11ng)
Signal
92% (-54 dBm)
Rx Rate
54 Mbps
Tx Rate
81 Mbps
Have you upgraded your transformer?
That noise is an artifact of their noise cancellation firmware.That being said, I have one question:
There seems to be some sort of audio noise constantly coming through the app/Blue Iris when on live view and in recordings. It may be due to the microphone sensitivity and isn't really that loud, but just wanted to make sure there isn't something wrong with mine. I can still hear birds chirping, etc. so I can certainly live with it, but wanted to make sure that some audio noise is normal. Anyone else notice this? Thank you!
The Uniden One app was updated today
WHAT'S NEW
- Fingerprint recognition enabled
- Resume latest live view (if enabled, latest live view will be resumed when entering app)
- Now allows changing of verification code of camera (easier password management of the device)
That noise is an artifact of their noise cancellation firmware.
It almost sounds like someone talking.
I usually just mute it when I'm trying to view recorded video.
Is anyone having good luck with a 16v transformer either 20va or 30va? I thought about getting a 24v transformer, but I cannot find chimes that can handle that many volts. Thanks.
I am confused as both I and Aocam recommended a 24V transformer but you want to try a higher amperage 16v unit.Thanks for the replies, I will give the 16v 30va transformer a try.