transfer app to New android smart phone

[Chuck123]

I just transferred all apps from my Samsung 5 to and S8 but I can't get the BI app to work. It will not find my IP, I manually added all info including ID/PW but it will not connect. Do I need to uninstall on old phone?
thanks for any help.

 

[fenderman]

I just transferred all apps from my Samsung 5 to and S8 but I can't get the BI app to work. It will not find my IP, I manually added all info including ID/PW but it will not connect. Do I need to uninstall on old phone?
thanks for any help.

you likely have something set wrong...double check everything...the app will work on 500 devices if they all have the same google account..

 

[Nanookofthenorth]

Which version of BI? Recent apps are not compatible with BI3. If you have BI3, you will have to side load the older version apk on the S8.

 

[Chuck123]

you likely have something set wrong...double check everything...the app will work on 500 devices if they all have the same google account..

the app is version 2.0.45
desktop is version 4.5.3.2 X 64
I just powered up my old phone, opened the app and it works fine. I didn't change anything (that I know of) only transferred all apps from old to new. then entered username and password and the first 5 and last 5 digits of my Blue Iris license.

 

[Chuck123]

also, not sure what my google account has to do with this, but I did change my google account password recently

 

[fenderman]

also, not sure what my google account has to do with this, but I did change my google account password recently

You questioned whether you had to uninstall from your old phone...

 

[Chuck123]

yes, and I am still questioning if I need too, since it is a pay for app, 9.99, I was wondering if it is for one device only.

 

[fenderman]

yes, and I am still questioning if I need too, since it is a pay for app, 9.99, I was wondering if it is for one device only.

Read my reply again...