Baspinall
Young grasshopper
- Joined
- Aug 11, 2016
- Messages
- 95
- Reaction score
- 8
I have two customers that have 20 & 14 cameras. They all need to move to the Hik - Connect platform. I know that I have to upgrade each ones NVR's firmware first as they are older versions.
My 1st question - Is there a way to string firmware upgrades to the cameras or do they all have to be done one at a time? I'm guessing the later. Also, is it imperative to do each firmware version upgrade in succession or can I go right to the newest version? I'm also guessing the later but wanted to check.
My 2nd question. I was trying to add a camera to one of these customers yesterday and it would not let me add the camera. In SADP i'd see it but it would not let me change the IP or anything. The NVR has older firmware V3.4.21. The new camera has the newest firmware. Would be an issue that would cause this?
TIA - Brian
My 1st question - Is there a way to string firmware upgrades to the cameras or do they all have to be done one at a time? I'm guessing the later. Also, is it imperative to do each firmware version upgrade in succession or can I go right to the newest version? I'm also guessing the later but wanted to check.
My 2nd question. I was trying to add a camera to one of these customers yesterday and it would not let me add the camera. In SADP i'd see it but it would not let me change the IP or anything. The NVR has older firmware V3.4.21. The new camera has the newest firmware. Would be an issue that would cause this?
TIA - Brian
