guys - BI alerts are working good so far and get tagged in BI as ONVIF alert but my BI is still showing some alerts tagged as External and those are irrelevant. It's picking cars on my busy street which I'm not interested in. My BI Trigger tab has Motion sensor unchecked and the camera's Video -> detection also has Motion sensor unchecked. How do I turn off these External alerts?
Thx
Or is External actually simply another word for ONVIF alert?
When programs like BI or ONVIF Device Manager connect to a Dahua camera and subscribe to PullPoint events (which is a way they can monitor the camera events), it usually results in motion detection becoming re-enabled on the Dahua camera. This is only an issue with Dahua cameras as far as I've seen. An easy work around for this is to edit Motion Detection on the camera and deselect all of the area. Then if Motion Detection on the camera unexpectedly becomes enabled, with no area set, it won't trigger.the camera's Video -> detection also has Motion sensor unchecked.
For me it only happens with I make a camera change in BI that causes the "color bars" to appear for the camera for a few seconds, or when the BI service restarts (i.e. computer reboots).though hasn't happened in the last 24 hours.