This was working until I upgraded to 5 yesterday. When I pull up alerts on the BlueIris iPhone App or the Web Browser using ActiveX, I hit the playback button and it goes black, when I stop it, a still shot appears. When I start it again it goes black again. I do notice that the playback time at the bottom does not seem to be in synch with the playback time at the top as if its not streaming the video to the player. Does anyone know what is causing this with version 5?