v5 - Video goes black on iphone app and web browser during playback

I tried turning on hardware acceleration for clip playback on one of my cams, and it produces black frames just for a split second at the start of playback, but begins working shortly after. This is exactly as I am used to seeing. Why yours would stay black is a mystery to me.
 
I'm getting no issue at all, configuring Nvidia decoding for the camera. Possibly your system is just on the edge of overloading the nvidia decoder though, so trying to play clips with it pushes it over the edge.
 
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