Hello, I just bought a Vstarcam C7824WIP IP camera today.
I am trying to connect the camera to my android phone via the Eye4 Android app, provided by Vstarcam but i get nothing.
All 3 ways of connection mentioned in the manual (Quick Setup / Search camera in the LAN / Manually ad the camera) via he Eye4 seem to connect to the camera but the camera always shows OFFLINE in the app.
At the same time i get the OFFLINE message form the camera via the Eye4 app on my mobile phone, it is funny that i can access the camera using its local IP and (admin/888888) via my laptop PC, and also view and work the camera PTZ via TinyCam Pro Android application.
Because i cant use the app i cant view the recorder videos on the camera.
Can you PLEASE HELP to sort this.
I am trying to connect the camera to my android phone via the Eye4 Android app, provided by Vstarcam but i get nothing.
All 3 ways of connection mentioned in the manual (Quick Setup / Search camera in the LAN / Manually ad the camera) via he Eye4 seem to connect to the camera but the camera always shows OFFLINE in the app.
At the same time i get the OFFLINE message form the camera via the Eye4 app on my mobile phone, it is funny that i can access the camera using its local IP and (admin/888888) via my laptop PC, and also view and work the camera PTZ via TinyCam Pro Android application.
Because i cant use the app i cant view the recorder videos on the camera.
Can you PLEASE HELP to sort this.