What am I doing wrong

[clean2707]

I got BI a month back and just recently tried to connect the hk hwi b121h. It always ends up with no cam signal 8000007a. Live streaming shows on the browser. I have tried multiple configs for the ports, looking everywhere what ports should be in use, to no avail. Can someone please help. Three days frustrated.

 

[looney2ns]

Have you tried using BI find/inspect?
Put the ip address of the cam, the user name, and password, then click on find/inspect.

 

[wittaj]

And then post the results of the find/inspect pop-up screen. Usually it is a bad password. Many cameras have an ONVIF user tab and sometimes the password doesn't make it to that, so you need to adjust it there to.

 

[clean2707]

Omg you guys are a godsend. I can't believe the solution was so obvious and staring me in the face. Thanks a lot dudes.

 

[looney2ns]

Once in a while we know what we are talking about.