I recently purchased a IPC-B54IR-Z4E-S3 to replace a IPC-HFW5241E-Z12E overlooking my driveway. I intended to move the IPC-HFW5241E-Z12E to the front of the house to monitor the street. I installed the IPC-B54IR-Z4E-S3 but discovered that it would not auto focus. I did a hard reset multiple times on the camera and updated the firmware in sequence to 3.142.15OG000.0.R Build date: 2024-05-16. Nope, auto focus still will not work.
With the IPC-HFW5241E-Z12E running on the old web interface, it is easy to use the sliders to adjust focus & zoom; however, I can't find the sliders in the new interface. I am stuck with an out-of-focus camera. I can manually adjust the zoom by opening the bottom cover of the camera and pushing the buttons. I have been trying to access zoom & focus with both the Chrome and Safari browsers on my Macintosh. I also have a PC and attempted to use the Chrome browser on it. I still can't locate where to adjust zoom and focus. What am I doing wrong? (I'll attach an image.) Thanks for any help you can give!
With the IPC-HFW5241E-Z12E running on the old web interface, it is easy to use the sliders to adjust focus & zoom; however, I can't find the sliders in the new interface. I am stuck with an out-of-focus camera. I can manually adjust the zoom by opening the bottom cover of the camera and pushing the buttons. I have been trying to access zoom & focus with both the Chrome and Safari browsers on my Macintosh. I also have a PC and attempted to use the Chrome browser on it. I still can't locate where to adjust zoom and focus. What am I doing wrong? (I'll attach an image.) Thanks for any help you can give!
