Win 10 BI server becomes unresponsive when running BI4

[fenderman]

The memory leak in the intel driver that nayr mentions has been discussed in several threads...the fix has to come from intel..

 

[hawkigrad]

I have an NVidia card so not using Intel graphics drivers. I also had same issue using Radeon 4750 card.

 

[fenderman]

I have an NVidia card so not using Intel graphics drivers. I also had same issue using Radeon 4750 card.

When hardware acceleration is enabled it is possible to use both the intel hd graphics and the nvidia card. Make sure hardware acceleration is disabled both in blue iris options as well as individually in each camera.
When the driver issue is fixed by intel, you are likely better off removing the nvidia card and running intel graphics alone...using the card is a waste in almost all installations.

 

[hawkigrad]

intel graphics are disabled and not showing in device manager so I don't think they are being used. Camera properties showed hardware acceleration set as default so it should have been off but I set each to no. Memory usage is now up to 1082 MB after about two hours of BI running. I'll update if and when it locks again. Thanks for your help.

 

[hawkigrad]

Next morning at 7AM. No hardware acceleration enabled under settings or any cameras.

 

[fenderman]

View attachment 12448

Next morning at 7AM. No hardware acceleration enabled under settings or any cameras.

have you emailed support?