Ping me directly with your infrastructure setup. How you connect your NVR to your LAN. If your viewing the captured video directly on NVR hooked up to TV or if your viewing it via web gui using tablet, PC etc and what your switch setup is (managed vs unmanaged, model etc).Thank you guys for everything.
First of all @EMPIRETECANDY : the 09092021 was just a typo. I meant of course 08092021....
All of the FW I've ever used came from you. You gave me the 08092021 for the 5849 and the 28082021 for the 5442 the same day.
@kobebeef : that was a very helpful info. all of it.
I'm using CAT7 cables for all of my cams with 23 AWG. I had no problems for about a year when they all occupied the 5442 cams. everything was running smooth. I cannot blame the cabling.
The camera that is causing problem is actually the closest to my NVR. No more than 7 meters... it cannot be the cable.
However, one important thing I forgot to mention before was that the big difference I found with that particular cam comparing to all 7 others was that the link quality is 0 and the rate is 100(Mbs) - other cams are 1 and 10.
I was looking for a way to reduce the rate of that cam to 10 and didn't find the way to do so ..... the Enhancement mode is already ON for all cams - otherwise, I would probably not have a chance to get video stream on that cam.
As for the white balance, indeed improve. I'll have to play with it some more but it already looks like it can get close enough to perfect. I probably missed that advise before.
And as for the best FW for that cam, I only got confused. Maybe I've better wait for the next FW for both models (5849 and 5442).
@Wildcat_1 , Thanks. I do not loose 1 sec. 1 second is really a lot. If it was 2 frames/sec that I'm loosing, it'll make sense cause a slow moving car would be able to "jump" few meters ahead within two frames.
The voice effect is related: the "pause" I was describing for the video is also very clear in the sound.
** My second 5849 cam is mounted at the backyard so if the same effect does exist, it would be harder to notice it. I really don't know, could be that everything is related to the 100Mbs that @kobebeef was talking about.
Currently, I cannot see the teleporting effect any more (I used to see the cars teleporting to few meters ahead before). In most cases the moving cars would pause for a sort time every second and then do FF to the right location.
Could be that the change I'm seeing is due to some change of settings.
The unclear picture in some of the area really bothers. I can see some of the free leafs clear and sharp while others, on the same tree would appear completely blured.
I guess that my next move would be to change the POE rate to 10Mbs but I'm not sure how to do it. Looks like it may solve many of the problems I'm seeing.
If you have a good cable (tested) then there should be no reason that you have to drop to 10MBs even less reason if a short run too.
Some other questions:
- Is this a pre-purchased cable or you made it ? Using pure copper ?
- Have you put it through a tester to double check ?
- Do you have a separate POE switch you can test against to ensure no issue with the NVR (also try switch POE port on the NVR and see if any difference ?
- Have you run tests across your infrastructure both LAN wide and to camera ? Look for packet loss etc
- Other camera placed on the same network drop / cable experience the same issue ?
- What video encoding settings are you using (encoder, bitrate, VBR/CBR etc ? What audio encoding options are you using ? Might be a way to hone in on any setup issues
Glad to hear your not seeing huge frame drops and only minor as I reported. Feel free to DM me the info above on infrastructure and can look to help further. You can also DM pics of each config screen (ideally from cam GUI on IE) and I can look to assist there too. Lastly if you want me to take a look at your system let me know and happy to jump on remotely as I offer for others.