I have BI on a computer (not at location) set to record the sub-stream over the Net from a Hikvision cam when there is motion.
Sometimes the recordings show the first 3 seconds of motion, then the video remains frozen for about 7 seconds before it resumes (with the person who triggered it being 7 seconds further along the path) ie. the video ends up missing about 7 seconds.
What setting(s) in BI or in the Hikvision camera could fix the problem, ie. so no more missing/frozen seconds in the video?
Thanks in advance for any help.
Sometimes the recordings show the first 3 seconds of motion, then the video remains frozen for about 7 seconds before it resumes (with the person who triggered it being 7 seconds further along the path) ie. the video ends up missing about 7 seconds.
What setting(s) in BI or in the Hikvision camera could fix the problem, ie. so no more missing/frozen seconds in the video?
Thanks in advance for any help.
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