Hello
I have a residential CCTV setup comprising 9 Trendnet TV-IP311 PI cameras sited both inside and outside my home. The majority were purchased in March 2015 and came with a 3 year warranty
One of the external cameras (mounted horizontally) has been exhibiting significant ghosting in IR mode at night for some time to the extent that is had become unusable. I have tried the usual cleaning of the external housing and also on a number of occasions rechecked that the internal foam ring was appropriately placed against the camera dome.
I decided to replace it and the replacement (same model) has now arrived and been fitted and what a revelation. It has hi-lighted that the PIR quality of other outside cameras has also deteriorated overtime (as with human eyesight with the deterioration being gradual over a period of time) it is only now that I have a new camera that I can appreciate how poor and dark it has become.
To remove the possibility of the issue being in any way caused by the external camera dome I temporarily removed the dome cover on one of the afflicted cameras in the same vicinty as the new camera.
I have uploaded to my OneDrive here snapshot images captured from an existing and brand new camera from which it is readily apparent that despite these cameras being sited in the same locality the images are vastly different. See here
I have approached TrendNet support for assistance but so far beyond obvious cut and paste replies they are not proving helpful.
I wonder if anyone has come across this problem ?
Cheers
Alan
I have a residential CCTV setup comprising 9 Trendnet TV-IP311 PI cameras sited both inside and outside my home. The majority were purchased in March 2015 and came with a 3 year warranty
One of the external cameras (mounted horizontally) has been exhibiting significant ghosting in IR mode at night for some time to the extent that is had become unusable. I have tried the usual cleaning of the external housing and also on a number of occasions rechecked that the internal foam ring was appropriately placed against the camera dome.
I decided to replace it and the replacement (same model) has now arrived and been fitted and what a revelation. It has hi-lighted that the PIR quality of other outside cameras has also deteriorated overtime (as with human eyesight with the deterioration being gradual over a period of time) it is only now that I have a new camera that I can appreciate how poor and dark it has become.
To remove the possibility of the issue being in any way caused by the external camera dome I temporarily removed the dome cover on one of the afflicted cameras in the same vicinty as the new camera.
I have uploaded to my OneDrive here snapshot images captured from an existing and brand new camera from which it is readily apparent that despite these cameras being sited in the same locality the images are vastly different. See here
I have approached TrendNet support for assistance but so far beyond obvious cut and paste replies they are not proving helpful.
I wonder if anyone has come across this problem ?
Cheers
Alan