I feel like I'm in the twilight zone. In the last couple of days I've been having trouble with my Amcrest outdoor camera and now I just launched BI and my license is gone. I bought the full $60 version only 2-3 months ago on Amazon.
As far a the camera goes, it's been constantly re-tripping itself every minute. When it comes back online, the seconds on the display freezes for about 20 seconds and then the image below appears for another 20-30 seconds and finally the color bars come up. Wash, rinse and repeat.
I tried to do some research on the forums and came across sort of a similar issue with a Hikvision camera and people were saying it might be the ethernet cable and the fact that it may not have been re-crimped correctly. Well I had to put a new connector on my cable as I had to run it through a wall and behind a kitchen cabinet. To rule that out, I ran another 35ft cable that had never been cut so I connected that to the camera and the other side into my injector but still have the same problem.
On top of that, it seems to be an intermittent issue as sometimes motion triggers are recorded for long periods of time. If it helps in the diagnosis, in the last week or so, I've also noticed sporadic one frame black glitches in the live video feed.
As far as the license, it was fine last night and I just tried to type in my registration code located inside the DVD case but it's not working.
As far a the camera goes, it's been constantly re-tripping itself every minute. When it comes back online, the seconds on the display freezes for about 20 seconds and then the image below appears for another 20-30 seconds and finally the color bars come up. Wash, rinse and repeat.
I tried to do some research on the forums and came across sort of a similar issue with a Hikvision camera and people were saying it might be the ethernet cable and the fact that it may not have been re-crimped correctly. Well I had to put a new connector on my cable as I had to run it through a wall and behind a kitchen cabinet. To rule that out, I ran another 35ft cable that had never been cut so I connected that to the camera and the other side into my injector but still have the same problem.
On top of that, it seems to be an intermittent issue as sometimes motion triggers are recorded for long periods of time. If it helps in the diagnosis, in the last week or so, I've also noticed sporadic one frame black glitches in the live video feed.
As far as the license, it was fine last night and I just tried to type in my registration code located inside the DVD case but it's not working.
. Okay so I found Internet Explorer and didn't know Edge was on by default so thanks for that. Now, within the Amcrest camera interface, the camera seems fine on both the short cable and the long self-crimped one I originally ran. No black flickers, no frozen images, resets or IP port errors. I can't check it against BI until the license issue clears so I guess for now, this is all I can do.