URGENT: Blue Iris Troubleshooting

[Amu]

Hi Fenderman,

My team is at client location right now configuring Blue Iris with 33 Hikvision Cameras and they are facing critical issues could you help us immediately? @fenderman

 

[fenderman]

Hi Fenderman,

My team is at client location right now configuring Blue Iris with 33 Hikvision Cameras and they are facing critical issues could you help us immediately? @fenderman

you need to post the problem...

 

[Amu]

We are not able to configure Hikvision Dome Cameras (DS-2CD2142FWDIWS) on to Blue Iris and our CPU is overloaded

 

[Amu]

Due to the CPU being overloaded there we are not able to access remotely the blue iris server getting an error of cannot reach server

 

[fenderman]

Due to the CPU being overloaded there we are not able to access remotely the blue iris server getting an error of cannot reach server

you need to provide details, processor you are using? cameras? resolution and frame rates

 

[Amu]

We have a combination of hikvision 360 degree dome cameras, hikvision 180 degree fish eye cameras, secure i cameras with audio and hikvision dome cameras

 

[Amu]

System Configurations:
Intel Core i7 - 8700k
Gigabyte Z 370M D 3H Ultra Durable Motherboard
WD Purple 1 tb surveillance hard drive for os and blue iris
Kingston Hyper X 16GB DDR 4 RAM
Corsair VS 650 Watt Power Supply
Cooler Master HAF 912 ATX Mid Tower Cabinet
Windows 10 Pro

 

[fenderman]

We have a combination of hikvision 360 degree dome cameras, hikvision 180 degree fish eye cameras, secure i cameras with audio and hikvision dome cameras

what RESOLUTION. if you have 33 8mp cameras, forget about it. are you running the demo or licensed version?
also see Optimizing Blue Iris's CPU Usage | IP Cam Talk
and Memory Leak: Quick Sync (Hardware Acceleration) | IP Cam Talk

 

[Amu]

360 degree network fish eye cameras 6 MP
4 mp 180 degree fish eye cameras
3 MP network Dome Cameras
3 MP secure i cameras with audio

 

[Amu]

Lice

what RESOLUTION. if you have 33 8mp cameras, forget about it. are you running the demo or licensed version?
also see Optimizing Blue Iris's CPU Usage | IP Cam Talk
and Memory Leak: Quick Sync (Hardware Acceleration) | IP Cam Talk

Licensed Version

 

[fenderman]

360 degree network fish eye cameras 6 MP
4 mp 180 degree fish eye cameras
3 MP network Dome Cameras
3 MP secure i cameras with audio

how many of each?

 

[Amu]

what RESOLUTION. if you have 33 8mp cameras, forget about it. are you running the demo or licensed version?
also see Optimizing Blue Iris's CPU Usage | IP Cam Talk
and Memory Leak: Quick Sync (Hardware Acceleration) | IP Cam Talk

Tried the article you are referring to but no luck there
6 Mp network fish eye cameras ( 2 nos)
4 MP 180 degree fish eye cameras (2)
3 MP network dome camera ( 9 Nos)
3MP Secure I camera ( 8)
3MP indoor Fish eye Camera (12)

 

[Amu]

Getting you the frame rates in a bit

 

[Amu]

and we have 3 WD purple Surveillance drives 4 TB each configured on RAID for storage

 

[Amu]

3MP Dome Camera - 30 FPS
3 MP Indoor Fish eye camera 25 FPS
4 MP indoor fish eye camera 25 fps
6 Mp fisheye camera 30FPS

 

[fenderman]

3MP Dome Camera - 30 FPS
3 MP Indoor Fish eye camera 25 FPS
4 MP indoor fish eye camera 25 fps
6 Mp fisheye camera 30FPS

lower all cameras to 15fps IN THE CAMERA INTERFACE NOT IN BLUE IRIS
in blue iris options - cameras, set limit live preview rate to 10
read the wiki, you must you direct to disk and hardware acceleration
make sure dont have the memory leak

 

[Amu]

lower all cameras to 15fps IN THE CAMERA INTERFACE NOT IN BLUE IRIS
in blue iris options - cameras, set limit live preview rate to 10
read the wiki, you must you direct to disk and hardware acceleration
make sure dont have the memory leak

Am i supposed to deactivate direct to disk and hardware acceleration??

 

[Amu]

This is the current status

 

[fenderman]

Am i supposed to deactivate direct to disk and hardware acceleration??

NO ..both most be turned on for EACH CAMERA

 

[Amu]

Ok doing that could you please hang on