I am new here and new to IP Cams. I purchased 2 Huisun Technology 10x optical zoom / 1080p / PTZ bullet cameras and so far I have not been able to get them connected to my HVR. I do have another IP camera from a different vendor and it connected as soon as I clicked on the ADD button.
In trying to configure the 2 Huisun PTZ bullet cams I first had to download a tool from the CD that assisted me to change the IP address so my network and system would recognize it. That part appeared to work but possibly not so; when I clicked the add button the unit comes back with a message: "username error". I tried different things and eventually I did see the date and time for the cameras appear on the screen but without the image. Then at one point one camera appeared briefly as it was "auto zooming" but the image went away quickly.
The HVR is ONVIF capable and in the config wizard under device information it states that both of the bullet PTZ cams are ONVIF as well. If someone can possibly provide some assistance I would appreciate it.
In trying to configure the 2 Huisun PTZ bullet cams I first had to download a tool from the CD that assisted me to change the IP address so my network and system would recognize it. That part appeared to work but possibly not so; when I clicked the add button the unit comes back with a message: "username error". I tried different things and eventually I did see the date and time for the cameras appear on the screen but without the image. Then at one point one camera appeared briefly as it was "auto zooming" but the image went away quickly.
The HVR is ONVIF capable and in the config wizard under device information it states that both of the bullet PTZ cams are ONVIF as well. If someone can possibly provide some assistance I would appreciate it.