Recent content by sdetweil

i have the V4 receipt from Amazon 9/7/16. but haven't found the case... grrrrr..

yeh, 20/20 hindsight is perfect as usual.

i am the lucky recipient of one of the 'troublesome drivers' from the latest Windows 10 update.. and unfortunately the 'recovery' was to reset Win10 back to as installed, but save my files.. just not the registry... how do I find my license key which I have been using for the last 3 years? I...

find the volume for the My Cloud device. right click, properties, select the security tab, select Edit, press Add, type SYSTEM, push check names, push ok. check Allow Full Control, press OK.., now it should work. from BI. make a quick test, change the clips move/copy to a folder and see if...

so, I added a new camera at the same ip address as the missing camera, it showed on the BI desktop and suddenly the missing window was there too..! I checked drag lock and deleted the new camera..

Ok, we rebooted (powered of/on) and the missing camera live view is still not shown

thanks.. not hidden or disabled.. tried all that.. when showing cameras on a cycle, the missing camera is selected, and the clips show for that camera (so I assume that means it is not seen as disabled).. trying to get back on the system to see camera groups.. but we didn't have any sub...

thanks.. I can repeat your scenario on my system. On the system in question, the missing camera live view window is not visible on the desktop, nor a stacked icon on the task bar. I do not know how it got into this state.. BI is running as a service on both systems..

any debug ideas anyone?

Unless you specifically coded 'Tim' as the user to run the BI service under, it is different, called 'local System'. and the authority required is different.

is BI running as a service? if so, the userid of the 'service' is different than the userid when you are at the desktop. I had to change the windows security settings on my (linux) shared drive to make it accessible to BI.

I have lost the live view of a camera.. there are three, all three show in the status camera list.. running as a service, I have closed and re-opened the viewer events are still triggering and recording on camera cycle, when that missing camera should be displayed, the multi-camera view is...

somehow cut on trigger was set for each camera. it might be a default..

due to a computer monitor problem, the right side of the windows desktop is clipped off a little.. when maximized, the scroll bar on the BI clips window is not visible. can I move the clips window to the left side of the BI desktop to avoid this problem? didn't see anything in the help about...

I have three cameras, Amcrest 721, wifi, BI 4.4.3.3. trigger recordings, camera combine 8hours, clip chop 8 hours. trigger save -5 seconds to +10 seconds have over 1000 files now in about a week. I was expecting 3 a day per camera.. 3*3*7= 63ish. record to disc on record to New move new...