Can't detect CAM in BI

I have connected all my CAMS (Dahua) via a managed switch to a 2nd NIC on PC. Router is connected to PC via 1st NIC. I can't detect cams and set them up in BI (can't figure out the IP for cameras). Could you please help me with the switch and CAM settings.

Thank you much!

What IP address do you have on each of the network cards in the computer?

Going through your post history, it looks like these cameras might have originally been used with a Dahua NVR?

Yes, I used Dahua NVR and switched to BI now. The 1st NIC is the IP from the router 192.168.1.1 and the switch on the other IP. I was able to change IP Switch. But I still can't get a camera detected by BI. In BI I am inputting Switch IP to get camera detected but getting an error that IP and Port not detected. Thank you!

Philly said:

Yes, I used Dahua NVR and switched to BI now. The 1st NIC is the IP from the router 192.168.1.1 and the switch on the other IP. I was able to change IP Switch. But I still can't get a camera detected by BI. In BI I am inputting Switch IP to get camera detected but getting an error that IP and Port not detected. Thank you!

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You don't in put the switchIP..
You need to input the IP of each camera

fenderman said:

You don't in put the switchIP..
You need to input the IP of each camera

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I can't seem to find camera IPs in Switch Configuration page. Could you please advise.

Assuming you have Dahua cameras, use the Dahua ConfigTool to find your camera Ip addresses...

Q™ said:

Assuming you have Dahua cameras, use the Dahua ConfigTool to find your camera Ip addresses...

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Thank you, found Cams IPs via Config Tool but when I input in BI it still can't detect them. Shall I connect switch to a router instead of keeping cams off the internet? Camera web interface is not reachable via ConfigTool for some reason.

Could you please advise where my error. Thanks

What is the IP address of one of the cameras?

You’re going to have to manually set the IP of the second NIC in your PC with an IP that’s in the range of whatever your cameras IP addresses are.

Philly said:

Thank you, found Cams IPs via Config Tool but when I input in BI it still can't detect them. Shall I connect switch to a router instead of keeping cams off the internet? Camera web interface is not reachable via ConfigTool for some reason.

Could you please advise where my error. Thanks

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Remove the second nic card. you dont need it. This is what is causing your problem because you are not properly setting up the cards and cameras. Simply disable the cameras access to the internet via your router.
Connect the blue iris pc AND the cameras to the same switch. Connect the switch to the router.

fenderman said:

Remove the second nic card. you dont need it. This is what is causing your problem because you are not properly setting up the cards and cameras. Simply disable the cameras access to the internet via your router.
Connect the blue iris pc AND the cameras to the same switch. Connect the switch to the router.

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Thank you very much! Will do per your recommendations!!!
Also, could you please advise on how to access Switch's set up page since both Router and Switch default configuration page using the same 192.168.1.1 access and whenever I input this I am accessing Router page but can't get into Switch configuration.

You can’t have two devices on the same network switch the same IP address, so your router and the switch both trying to use 192.168.1.1 at the same time is going to cause problems.

Note — this assumes you’ve removed the second NIC from your PC per @fenderman’s suggestion.

Before you can configure the switch with a different IP address, you have to know an IP address on your network that’s not currently being used. Maybe 192.168.1.2? To see if that’s being used, open up a Command Prompt on your PC and type “ping 192.168.1.2”. Review the output and see if it was successful or not. If it was not successful, that’s great — you can use that IP for your switch. If it was successful, that means a device on your network is using 192.168.1.2 ... so pick another IP address and test until you find an IP that isn’t being used.

Once you have found an unused IP that you can use for your switch, try temporarily unplugging all network cables going into the switch, powering it off for a few seconds, then powering it back on. After a few seconds, take your PC’s network cable and plug it directly into the switch, then see if you can get into the switch’s configuration page on 192.168.1.1. Once in, change the IP of the switch to the new IP you found for it. Be sure to save that change.

If for some reason you can’t get pull up the switch’s configuration page, go back to the Command Prompt on your PC and type “ipconfig” and verify that your PC still has an IP address that starts with 192.168.1... If you see that the IP address has changed to 169.something.something.something, then you will need to go into your NIC properties and temporarily assign it an IP address that isn’t 192.168.1.1 or the new IP address you want to use for your switch. You will need to remember to undo this step once you’ve configured the switch with the new IP.

Once the switch has a new IP, then you can plug it into the router.

Depending on what the IP addresses of your cameras are, you may have to use ConfigTool to set them to new IPs that work on your 192.168.1. network.

Perhaps the router and the switch are the same device? In other words, the switch is integrated with the router. And perhaps your switch is "un-managed" which would mean that there are no settings to configure on your switch.

provide a drawing of your network with the know IP address numbers.

I would have both IP address in the PC set to static on different sub nets.

SouthernYankee said:

provide a drawing of your network with the know IP address numbers.

I would have both IP address in the PC set to static on different sub nets.

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Thank you for all your help here! Attached please see my setup. Zyxel is the managed switch and the default Web GUI access is via the same IP as my router Web access via 192.168.1.1
Any additional advice please.

I do not know much about the managed switch.
But in that set up there is no need for 2 nic cards. We will go with a one nic card approch for now.

1) assuming that the netgear router has an ip address of 192.168.1.1.'
1a ************* set the switch IP address to 192.168.1.2 or something different than 192.168.1.1 ******
2) set a static ip address on the PC for the nic that is connected to the switch to something like 192.168.1.100. Reboot the PC.
3) disconnect three of the cameras from the switch. that leaves one dahua camera connected.
4) as the IP address of the one connected camera appears to be unknown and can not be located using the SMARTPSS. Do a hard reset on the dahua camera. This may require opening up the camera.
find instructions on your camera model to do a reset.
5) after the reset the IP address of the camera should be 192.168.1.108. Verify that the camera is at this address.
6) change the camera IP address to something like 192.168.1.201 make it static. Reboot the camera and verify that the ip address is set correctly.
7) do one camera at a time make sure that the IP address are static and different.

Perfect! Will try to do this today and will update. Thank you for all your help!

Philly said:

Perfect! Will try to do this today and will update. Thank you for all your help!

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You MUST change the ip address of the switch itself. It cannot have the same ip as the router as aristobrat explained.

fenderman said:

You MUST change the ip address of the switch itself. It cannot have the same ip as the router as aristobrat explained.

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If your router and switch have the same IP address, simply disconnect the cable between the router and switch. You will then be able to access the switch with a web browser using the conflicted IP address. Change the switch's IP address, then reconnect the cable between the router and the switch, and Bob's your uncle.

Q™ said:

If your router and switch have the same IP address, simply disconnect the cable between the router and switch. You will then be able to access the switch with a web browser using the conflicted IP address. Change the switch's IP address, then reconnect the cable between the router and the switch, and Bob's your uncle. View attachment 38137

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This made a trick, thank you!!! Step by step....

Thank you again! Ok, I've got everything connected and got the Cam IPs and see the cams via SmartPSS but still can't detect cameras on BI. Also, in "BI" Camera configure in Dahua drop down menu what shall I choose since my cam type is not there IPC-HDW5231-ZE and I played with the different ports without success.