Looking to upgrade our system

Marie5192 · May 16, 2020

We purchase a home with BI installed so I have been working through issues when I have time.. I am looking to upgrade our system as we run a total of 11 cameras two of which are ptz’s and are running extremely slow. What is everyone’s thoughts on the following system from Best Buy? It is a gaming system but is more beneficial than what the previous owner paid back in 2015. I was told by BI support that the system looks good but see what other BI users recommend and to see what they are using. We do have high mp cameras they have become so slow very laggy especially when more than one camera is triggered and recording. The PTZ’s become inoperable when recording. As a side note the niveda card we have is dated and there are no updates for it. Thanks for your feedback! Please bear with me as I am learning this system when I have time. Most things I have been able to accomplish but I find it fun lol

Key Specs

Storage Type
SSD, HDD
Total Storage Capacity
1480 gigabytes
Solid State Drive Capacity
Info
480 gigabytes
Hard Drive Capacity
Info
1000 gigabytes
System Memory (RAM)
Info
16 gigabytes
Graphics
Info
NVIDIA GeForce RTX 2080 SUPER
Processor Speed (Base)
Info
3.6 gigahertz
Processor Model
Info
Intel 9th Generation Core i7
Processor Model Number
i7-9700K
Operating System
Info
Windows 10 Home
- Product Name
  Gaming Desktop - Intel Core i7-9700K - 16GB Memory - NVIDIA GeForce RTX 2080 SUPER - 1TB HDD + 480GB SSD
- Brand
  iBUYPOWER
- Size
  Standard
- Model Number
  BB973
  - Cooling System
    Info
    Liquid
  - Operating System Architecture
    Info
    64-bit

Storage Type
SSD, HDD
Total Storage Capacity
1480 gigabytes
Solid State Drive Capacity
Info
480 gigabytes
Hard Drive Capacity
Info
1000 gigabytes
Hard Drive RPM
Info
7200 revolutions per minute
Hard Drive Interface
Info
SATA
Hard Drive Accelerator
Info
None

Memory

System Memory (RAM)
Info
16 gigabytes
Type of Memory (RAM)
Info
DDR4 SDRAM
System Memory RAM Speed
Info
3000 megahertz
Cache Memory
Info
12 megabytes
Number Of Memory Slots
4

Graphics

Graphics
Info
NVIDIA GeForce RTX 2080 SUPER
Graphics Type
Info
Discrete
GPU Brand
NVIDIA
Video Memory
Info
8192 megabytes

Processor

Processor Brand
Intel
Processor Speed (Base)
Info
3.6 gigahertz
Processor Model
Info
Intel 9th Generation Core i7
Processor Model Number
i7-9700K

Expansion

Number Of Internal 2.5" Bays
2
Number Of Internal 3.5" Bays
2
Number Of PCI-E x1 Slots
1
Number Of PCI-E x16 Slots
1

Connectivity

Internet Connectivity
Ethernet, Wi-Fi
Bluetooth Enabled
Info
No

Network

Wireless Networking
Info
Wireless-Ait has great reviews so I just want to be sure all will work once set up being there are som many factors involved
Thank you in advance

crw030 · May 16, 2020

Post what system specs you have and what system you are looking at Best Buy. I wouldn't personally buy a computer from Best Buy for Blue Iris as it's probably overkill and overpriced for what you need.

fenderman · May 17, 2020

Terrible choice. Post your current load. Resolutions and frame rates or MP/s from the status tab. Your current system specs.

Marie5192 · May 17, 2020

crw030 said:
Post what system specs you have and what system you are looking at Best Buy. I wouldn't personally buy a computer from Best Buy for Blue Iris as it's probably overkill and overpriced for what you need.

I do agree with you on it being over priced. I will get specs on what we have this tomorrow

fenderman said:
Terrible choice. Post your current load. Resolutions and frame rates or MP/s from the status tab. Your current system specs.

Hello again. Here is our operating system. we are working with. Bi 5.2.2.2, windows 8.1 Pro, intel processor i3-4160 3.60ghz, men 8.0gb 7.36 usable, 64 bit operating system. We were using BI 4 then upgraded to BI 5. Here is what tech support stated “
Thanks ... at this point the 2 versions are very different in the way they handle video decoding. Nvidia drivers must definitely be updated, the version working in version 4 likely will not work in version 5.

There are a couple of people now unable to use Nvidia decoding after the 5.2.2 update. This again may require newer drivers. The Nvidia 1040 I am using here for testing is still operational, and this is not a universal issue. I am still putting together some clues fro users. What model card to you have? What do you see in status/messages as far as initialization errors?”
At this point we would have to roll back to the old version but the system is so old I would just rather start from scratch. I have taken two cameras offline which has not helped at all, adjusted frame rates, etc. When one camera records then it spikes from 95-100% freezes and shuts down. I have done all recommended troubleshooting by BI for the RAM shooting up. We are running 11 Lorex cameras on this unit two being PTZs. I do have to get the specs of the cameras, etc.

SouthernYankee · May 17, 2020

read the wiki for hardware Choosing Hardware for Blue Iris

I would recommend going with HP elite desktop (tower if possible) with at lease an I7-6700 or better processor with at least 16GB memory. At least a 250 GB SSD and a 8TB purple WD drive. Just buy the computer system and add the SSD and the WD purple drive. Look at ebay. My current BI machine came from EBAY.

What is the MP/SEC for your current load.?

look at what other processors are doing, Look at the MP/Sec and the CPU load.

Blue Iris Update Helper

biupdatehelper.hopto.org

fenderman · May 17, 2020

Marie5192 said:
I do agree with you on it being over priced. I will get specs on what we have this tomorrow

Hello again. Here is our operating system. we are working with. Bi 5.2.2.2, windows 8.1 Pro, intel processor i3-4160 3.60ghz, men 8.0gb 7.36 usable, 64 bit operating system. We were using BI 4 then upgraded to BI 5. Here is what tech support stated “
Thanks ... at this point the 2 versions are very different in the way they handle video decoding. Nvidia drivers must definitely be updated, the version working in version 4 likely will not work in version 5.

There are a couple of people now unable to use Nvidia decoding after the 5.2.2 update. This again may require newer drivers. The Nvidia 1040 I am using here for testing is still operational, and this is not a universal issue. I am still putting together some clues fro users. What model card to you have? What do you see in status/messages as far as initialization errors?”
At this point we would have to roll back to the old version but the system is so old I would just rather start from scratch. I have taken two cameras offline which has not helped at all, adjusted frame rates, etc. When one camera records then it spikes from 95-100% freezes and shuts down. I have done all recommended troubleshooting by BI for the RAM shooting up. We are running 11 Lorex cameras on this unit two being PTZs. I do have to get the specs of the cameras, etc.

Once again. Post your load. What resolution? What frame rates. You dont need an nvidia card. Its a powerhog. If you dont post the information asked you cant get a proper response. There is absolutely never a reason for water cooling.

SouthernYankee · May 17, 2020

Please provide a screen shots. full frame (use windows 10 snip & sketch tool)
1) windows task manager process tab sorted by memory (most at the top), Must contain, memory, disk, network, GPU, GPU engine columns
2) windows task manager performance, GPU
3) Blue Iris Setting about tab
4) Blue iris status (lighting bolt graph) clip storage tab
5) blue Iris status cameras tab
6) Blue iris settings clips and archiving tab , for the NEW folder, stored folder, alerts folder. (three screen shots)

VorlonFrog · May 17, 2020

SouthernYankee said:
read the wiki for hardware Choosing Hardware for Blue Iris

I would recommend going with HP elite desktop (tower if possible) with at lease an I7-6700 or better processor with at least 16GB memory. At least a 250 GB SSD and a 8TB purple WD drive. Just buy the computer system and add the SSD and the WD purple drive. Look at ebay. My current BI machine came from EBAY.

I just recently updated to an HP EliteDesk 800 G2 Small Form Factor system with Core i7-6700 and 16GB RAM. It has a 500 GB SSD and an 8 TB WD Red hard disk drive. With ten cameras (mostly 2 MP Dahua Starlights) it's barely pushing 20% to 25% CPU load at any given time. My system cost less than $300 on eBay. I had to get a PCI adapter card for the SSD, but that was ridiculously inexpensive from amazon.

Marie5192 · May 18, 2020

Hi guys.. so here is what I have. Please excuse me if I have left something out that you requested as I am working on homeschool a kindergartner and and a second grader on top of working but we all have our crosses to bear. Lol. I’m sure there is something I missed. Now remember out of 12 cameras we do have 2 offline so we have some recording that can take place where needed. I have lowered the resolutions greatly to accommodate all 11 but then noticed it didn’t help that much. I am great full for all of your feedback and help! This forum has been a savior!

SouthernYankee · May 18, 2020

The first camera listed #2.1MP is not correctly configured. It has a bitrate of 3114. It does not appear to be supporting the Iframe correctly. What is the make and model number of that camera ? If possible provide a screen shot of the camera video configuration in the camera, This should have frame rate, resolution, codec, bitrate type......

On screen shot please use the windows 10 snip tool. Phone camera pictures are hard to read and are missing some information.

I would also recommend that you reduce the frame rate on the 3.9MP cameras to 15 FPS from 20 FPS, this change is made in the camera not in BI.

Have fun with the home schooling.

crw030 · May 18, 2020

In 2nd screenshot is this system running unlicensed? On mine it shows a masked version of license key. If this is unlicensed, buying a license here on these forums could entirely fix your problems by allowing direct-to-disk.

SouthernYankee · May 18, 2020

It looks licensed to me and it expired 9/21/2020... Not sure about the license key, but you should never show the license key

looney2ns · May 18, 2020

@Marie5192
You need to carefully go through this to optimize your Blue Iris settings. Some items are not setup correctly.
This will help considerably.
Optimizing Blue Iris's CPU Usage | IP Cam Talk

crw030 · May 18, 2020

I thought maybe because it didn't show any License Key (next to "License Key: ") in the screenshot it might not be licensed and therefore not benefiting from direct-to-disk. At least in Version 4, my key shows there but the entire middle portion is masked with XX's, maybe it doesn't work the same in version 5.

Marie5192 · May 18, 2020

N

crw030 said:
In 2nd screenshot is this system running unlicensed? On mine it shows a masked version of license key. If this is unlicensed, buying a license here on these forums could entirely fix your problems by allowing direct-to-disk.

We are licensed

Marie5192 · May 18, 2020

crw030 said:
I thought maybe because it didn't show any License Key (next to "License Key: ") in the screenshot it might not be licensed and therefore not benefiting from direct-to-disk. At least in Version 4, my key shows there but the entire middle portion is masked with XX's, maybe it doesn't work the same in version 5.

Version 5 is totally different. That’s direct from BI

Marie5192 · May 18, 2020

looney2ns said:
@Marie5192
You need to carefully go through this to optimize your Blue Iris settings. Some items are not setup correctly.
This will help considerably.
Optimizing Blue Iris's CPU Usage | IP Cam Talk

Thank you. I will review this.

Marie5192 · May 18, 2020

SouthernYankee said:
The first camera listed #2.1MP is not correctly configured. It has a bitrate of 3114. It does not appear to be supporting the Iframe correctly. What is the make and model number of that camera ? If possible provide a screen shot of the camera video configuration in the camera, This should have frame rate, resolution, codec, bitrate type......

On screen shot please use the windows 10 snip tool. Phone camera pictures are hard to read and are missing some information.

I would also recommend that you reduce the frame rate on the 3.9MP cameras to 15 FPS from 20 FPS, this change is made in the camera not in BI.

Have fun with the home schooling.

The first camera listed is a DoorBird device.

Marie5192 · May 18, 2020

Marie5192 said:
The first camera listed is a DoorBird device.

I’m glad you said something. I see that now. When I went in to check it guess what it was set at?!! Thank you! I think a lot get messed up during the migration of 5.

Marie5192 · May 18, 2020

VorlonFrog said:
I just recently updated to an HP EliteDesk 800 G2 Small Form Factor system with Core i7-6700 and 16GB RAM. It has a 500 GB SSD and an 8 TB WD Red hard disk drive. With ten cameras (mostly 2 MP Dahua Starlights) it's barely pushing 20% to 25% CPU load at any given time. My system cost less than $300 on eBay. I had to get a PCI adapter card for the SSD, but that was ridiculously inexpensive from amazon.

See that’s more like it. I know it can be done. It’s just figuring it all out.

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