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    Fighting spider webs change from bullet to eyeball?

    Dahua IPC-HFW4431R-Z. Bought from Amazon. How can I turn off IR leds? Also, on the web browser interface is an Upgrade button. Is it safe to click it or is it going to brick it?
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    Fighting spider webs change from bullet to eyeball?

    Thank You Sebastian, Wow, I got it, but...I searched, but could not find where to turn off the IR leds. It happens with seniors :( Also, I bought this from Amazon and have previously heard that these Chinese cameras with English language may not be update able. So, I clearly have a button on...
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    Fighting spider webs change from bullet to eyeball?

    Where do I get a web gui? Mine came only with a special screw driver tool?
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    Fighting spider webs change from bullet to eyeball?

    Thank you, great idea. I happen to have a very powerful independent IR emitter on my house wall which is on from dusk to dawn. So all I have to do is to figure out how to disable the dahua's IR; unless you already know that. That cam is IPC-HFW4431R-Z.
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    Fighting spider webs change from bullet to eyeball?

    Tried everything but spiders won. I am seriously considering to change the bullet cameras to eyeball equivalent cameras. To do this I would need to use a pole mounting system. I have looked at online pictures but am unclear about a few things. My pole is 1 1/2 " PVC. Assuming I can get the...
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    My sincerest Apologies!

    My sincerest apologies to all of you. I got my code and BI runs in normal mode. Following is a chronological order of what happened: 5/30/2020. I Paid. Later the same day, my internet stopped functioning. 5/31/2020. Technician from my IP provider spent 2 hours trying to fix internet. He could...
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    Blue Iris reverts to evaluation

    No, they just promise to get to it because they are busy. I received an email from them where they said they'll help me in a few days. Below is what they said. I'm just happy they responded and are willing to help. "While our goal is to respond within 24 hours, we often have an email backlog...
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    Blue Iris reverts to evaluation

    Thanks for the scare. I agree, I was scared too. I have since(your post) almost have a heart attack, but scanned my computer with multiple (about a dozen) anti malware apps and anti virus apps. Found many and fixed(eliminated). I also have good news. Apparently they will help me out. I received...
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    Blue Iris reverts to evaluation

    I think this has nothing to do with Blue Iris, but may have been done by someone who is MS support consultant who took a temporary control of my computer to try recovering a system update code.
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    Blue Iris reverts to evaluation

    I was finally able to get rid of "Evaluation" , by inserting the last code I had. Of course that is what I did once before and it only lasted for 1 day and then reverted to "Evaluation". Also, it still shows Expires 6/3/2020.
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    Blue Iris reverts to evaluation

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    Blue Iris reverts to evaluation

    pidplusprodadmin <pidprdad@microsoft.com> Wed, Jul 15, 2020 at 4:28 PM To: "dee8888@gmail.com" <dee8888@gmail.com> Dear Customer Based on your request, you have been issued a Product Key. Click here to go to the Product Key distribution site. Please note that your access to Product Key...
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    Blue Iris reverts to evaluation

    I got this 'with an empty box' in the email. Product Key For any assistance regarding the Product Keys distributed through this site, please contact Microsoft Help Desk Toll-Free number printed on the product you purchased. We wish you a pleasant Microsoft Experience! Enter the passcode...
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    Blue Iris reverts to evaluation

    Why do I get this? PS Just tried to send a third plea for renewal. Email to: support@blueirissoftware.com Error The address "Email to: support@blueirissoftware.com" in the "To" field was not recognized. Please make sure that all addresses are properly formed.
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    Blue Iris reverts to evaluation

    I posted my dilemma because maybe it has to do with my computer's motherboard being new and different now. The old one died 4 weeks ago and getting a new one took 4 weeks. Since I had no reply to my inquiries since May 2nd, maybe my emails never reached them or their replies never reached me. Do...
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    Blue Iris reverts to evaluation

    Would you still feel that way if 6 weeks you paid and after 3 emails of no answer you still have no response? I had to assume that maybe the covid19 virus may have shut the company down, or that whoever has the job of replying to such inquiries was temporarily incapacitated.
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    Blue Iris reverts to evaluation

    Is support@blueirissoftware.com still a good email address? or is it temporarily out? or is this the end of Bi? I was just getting ready to replace my 3 dead hiks with low light Dahuas.
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    Blue Iris reverts to evaluation

    I have used Gmail. Dear xxxxxxxxxxxxxx, Thank you for your recent purchase! You will find important information about your purchase and delivery below. Order ID: 3GH4XLF-A7GXU xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx This info redacted. It contains their thank you for payment they received...
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    Blue Iris reverts to evaluation

    Thanks
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    Blue Iris reverts to evaluation

    I cannot get away from "Evaluation Version" I have 3 different codes they had sent me. None of them work, I tried them all. One code worked for 1 day, then reverted to "Evaluation Version". I paid them on May 30th this year 2020 for an update, because it showed it would expire 6/3/2020. On...
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    Blue Iris reverts to evaluation

    New problem! Located the Dahua, but cannot get any of my three Hikvisions going. Hik 192.168.0.7 Hik 192.168.0.8 Hik 192.168.0.10 I get Check (port / user / password) They are 2032F Don't remember how I did this before. It happens with old age.
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    Blue Iris reverts to evaluation

    Thanks! Just did that.
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    Blue Iris reverts to evaluation

    Thanks, I got it going. I had to use the 3rd code (last one I got), but it says it will expire on 6/3/2020. That has already passed. Is there any way to contact Perspective to get this straightened out?
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    Blue Iris reverts to evaluation

    Yes I did.
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    Blue Iris reverts to evaluation

    I just paid $59.95 on May 30th to Digital River GMBH (germany) for another year of support. 3 Weeks ago my computer motherboard died. I just got a new one and re-installed Blue Iris. Why is it now an evaluation copy only? What is going on here? Does anyone know? And what happened to Perspective...
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    email problem

    Ok, thanks I re-installed(repaired) it. No I am where I was ever since the 4 updates ago. I get screen full of previously recorded alerts. I can click them to play, but I cannot get back to my main screen where I can see my 4 live cameras. I have previously triggered recordings but I would to...
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    email problem

    I have emailed about not being able to start BI anymore. I included all my info from when I purchased and when I purchased again. I got the following reply, which I understand to mean please always use "Email support" from the Settings page in the PC software. From within BI. The problem is I...
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    Computer locks up, but only after about an hour and only when running Blue Iris

    No, just like superior graphics and 4k resolution. I'm an old geezer! I either need an eye transplant or my 65" 4k resolution monitor. Do you know of any similar graphics card that does not use that much power?
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    Computer locks up, but only after about an hour and only when running Blue Iris

    :mad: Well, all was not well. Computer froze again. As always, I left it sit for an hour or so, got back to it and had o frozen mouse. As always, the whole machine was unresponsive and needed rebooting. This time however it occurred to me that maybe the problem is either the wireless mouse or...
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    Computer locks up, but only after about an hour and only when running Blue Iris

    Thanks to all of you. You were extremely helpful! I did a totally clean install BI as suggested and all is well!:wave:
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