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I've been using BI for about 6 years and think it is a great tool. I have 16 cameras ranging from 960H to 5mp running on a dedicated windows machine. CPU hovers at 50-60%.. life is good. I just picked up an 8K reolink TrackMix to replace an old turret. The camera set up fine (did not test...

Need a little help. Running latest version of BI, IOS and IOS BI mobile. Trying to get the push notifications to work properly but having an issue with 1 of 2 phones... basically 1 gets them, the other does not. I have them configured the same (different tags though) and can see in the log...

This is a weird one. I bought a wireless camera system for our horse trailer several years ago. The cameras had small antennas and displayed on a 9" screen. The display had a few channels that we could scroll through for the different feeds: 2 fixed cameras and a battery powered magnetic one...

something strange is going one. I added a few users to my BI so I could set some limits on certain family members but for some reason they can not log on to the new account(s). I can log in using them just fine (via mobile app lan or wan) but they can not. none of the options are different...

I bought an inexpensive Jidetech PTZ (3 mp on Amazon) and the video is fine. Problem is that BI will not control the PTZ stuff. The Hisee App for iphone works fine with the camera so I have a cumbersome work around but I would really like to get this working properly. I have been going back...

Seems like clips are taking forever to load. Nothing has changed settings wise on the server. Any ideas? Everything is up to date.

Has anybody else experienced sluggish mobile app performance? Seems to take forever to load clips and sometimes cameras. Happens local and remote so it is not my internet connection. Both BI and app are up to date. Ideas?

something strange is happening.. When I click on the alert thumbnail sometimes the view that comes up is live view and not the alert view. Seems to happen randomly. Any ideas?

I must be doing something wrong. I have one of my cameras recording 24/7 and set up to alert on motion detection too. My problem is playback. Seems I can only play back the clips and not the continuous recording. What am I doing wrong? Can't I just move the slider to where i want to start...

What exactly is a Laser PTZ camera? 300m night vision? wow. Too good to be true?

Should the masked area show up in a clip? I ask because I did not notice the mask when I first installed the system a few weeks ago but now it shows up in clips. Very odd.

Someone has been messing with my garbage can if I don't bring it in "right away" on garbage day. So now I am looking for a camera recommendation to keep an eye on it (and catch the creep). I know it sounds simple but the can is about 600 feet from the house. Need decent rez so I can ID the...

Is it possible to have different motion detect settings (zones, privacy etc..) for individual preset views? I'd like to have my PTZ make a tour and look for motion on each stop. Trouble is each location will require different hot spots and other settings. What would really be nice is to be...

Having a tough time getting this set up. I have a Motorola Canopy system a my ISP. The system uses NAT distribute IP's so everyone on the system has the same public IP. My main router is a airport extreme time capsule and WAS hooked up in bridge mode. After trying several ties to set up I...

Hello, I'm new to the IPCam world and just getting started. Picked up 4 cameras from Nelly's and working on getting them installed. 2 are the EYEsurv ESIP-PTZv3-1080pIR (have a big property) and the other 2 are different PTZ's. Since the PSS software is somewhat limited I decided to go the BI...