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Sorry, tookk me a while. I temp hooked up nvr to grab sadp info. see below. still would not ping and show in my router attached devices. ID 009 is the hikvision nvr

Hikvision DS-7616NI-I2/16P Strange, but anything is likely. The NVR was on a UPS with surge protection and my house is on a whole house surge protector. It would be easy to swapout board, but that's probably 90% of whole cost anyway. Strange that NVR IP would show in SADP but not on my router.

Update to this issue. I got in a new NVR, not Hikvision, another brand. I was able to setup almost all my cameras without issues. A little learning curve and some software not as userfriendly as I'd like but it's working. Wonder if it's worth trying to get the Hikvision NVR repaired? Or...

No. It shows up with correct ip address, gateway and subnet. It will not ping however

Reset did not help. NVR ip does show up on sadp. Guess I need to look for a new nvr

Nevermind. I found the reset.

The NVR is no longer showing up on router attached devices page I reset NVR to DHCP and it came up with a weird IP not even close to my network. I reset ip to what it was before. There aren't any lights on NVR port, not sure there are any there, but the switch at the other end does light green...

I have a DS-7616 NVR that I've been running for over a year. Several cameras on it. No changes have been made in weeks, if not longer. Today, with monitor on, all camera views disappeared, with error, Network is unreachable. Cameras are connected via ethernet to separate POE switch. I have...

I have an older version of the firmware and would like to update it, but get lost when I go to Dahua web site. Any assistance appreciated. thx

UPDATE: Took down one of old cams. Reset to default ports on cam. PF as last night and it works. So, I'll start resetting all my other cams one at a time to see if things come back.

New day. New problems. I think it may go beyond ip cams. This am, the cam I set up last night was working on computer using direct ip and in NVR window. All other cams were out on the NVR page. They could not be addressed on computer by direct ip address. All of them pinged, however...

thanks. I'll sort it out tomorrow.... hopefully.

All my other PF IPs were of the format: xxx.xxx.xxx.123 and I set up a port 8xxx so to address that device, I would enter xxx.xxx.xxx.123:8xxx when addressing locally. To address remotely, I would use my dyndns address, xxxxxx.dyndns.org:8xxx all set up like this has worked well.

I have been extensively trained through the network school of hard knocks so what worked in the past has generally worked ..... until now. Well I did what you said and it works. All I can say is thanks very much. I won't try to undo the other things I have set up that work for some reason...

With my head held low, my router is the uverse gateway. When I got to the so called port forwarding section, I have this: Status Applications, Pinholes and DMZ Advanced Configuration Firewall Application Profile DefinitionIf the desired application requires multiple ports of both TCP and...

I am. To port forward the camera, I have to log into camera, go to configuration, go to port setting, and change http from 80 to something else. That's where I've been having the problems. It goes south from there.

if you can elaborate on that, I'm interested. thx

For exp. I just reset cam. It came up on SADP right away with default IP. I reset IP to xxx.xxx.xxx.45. rebooted. Accessed it on computer, showed on SADP with .45 IP. Cam works fine....until I try to change http port. open configuration of cam, change http port from 80 to 8045 (or...

Yes. after the last few days in frustration, I'm very familiar with all the IPs on my network. It is unique. I had a different one, or two before with same results.

Yes. Should have added. I have hooked it in to two different POE ports at different locations with different cables with same results.

I have several HK cams already installed and working. Trying to add another one, but not doing too well. Installed cam, used SADP, found and set to an IP. Reboot and shows up. Open. Try to set a port for Cam disappears upon reboot. Ping says it's there. Tried original IP, new IP, new IP...

Thanks for the info. I setup another computer with static IP as you suggested. I took another good camera and reset it, went through the steps you outlined and it pinged as expected, lights on switch, etc. I then took the dome camera and hooked it in the same way. No lights on switch...

I had a DS-2CD2132-I dome that had been working well until I had issues with my uverse gateway. Before I realized I had gateway problems, some of my static IPs had stopped dropping off of the status page of the uverse modem. Using the utility that came with camera, SADP the camera was...

Well, I must have stumbled thru adding rtsp. It now works. I'm very grateful for your help. Think I'll slowly upgrade my other 2032s as I do like some of the improvements with 5.2

I don't have rtsp port forwarded for any other cameras but they work. Is it something to do with 5.2? Anyway, I'll try to do this.

I hear you but guess I'm confused with what I'm seeing. "Could not retrieve data" error....never saw that before. The screens below are the camera's port settings you asked for and the firewall/port settings I have for all port forwarding on the network. Camera in question is Shed 132.

thanks but my router is set to 254. I can't access camera externally. I have tried multiple apps other than IP Cam Viewer Pro but haven't found any free ones that can see the camera. I have tried entering the default gateway IP address in the IP cam viewer pro setup for the camera in...

I might add that I am using IP Cam Viewer Pro to check this on IPad and IPhone with same results.

I upgraded my 2032 from 5.1.2 to 5.2 this weekend. Everything I use seems to work, EXCEPT the DDNS part. It worked before with my DYNDNS but not now. I've rechecked everything, all settings. I have other 2032s with 5.1.2 or 5.1.6 and DDNS working. I've tried my direct IP address and NO-IP...