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Hi Guys, I recently had to download some evidecene of my NVR. Download went ok. I have got 2 files of each 1GB. I am unable to play it with VLC. Tried to convert it with Handbrake. Tried to convert it to MP4 MOV and MPEG with the hikvision File conversion tool. No succes. I can only see the...

Hi, I have a Hikvision 3MP dome cam with audio. However, my pigtails for audio and alarm have been ripped off. So now 1 have a bundle of coloured wires. I want to install simple indoor mic to it. with no extra power. Does anyone know the color scheme for it? My mic has 2 wires, one white copper...

Hi, I have accidentily cut off my audio/alarm pigtails from my PTZ cam. Now I have 2 bundles of coloured wires. Does anyone know the colour scheme for the audio pigtail? the UTP pigtail is working now. I want to connect a mic...

Hi, a friend of mine has got an Hikvision DS-2CD2132F-IS (chinese region) from ali. He has tried to update it with 5.4.0 engklish firmware. Now (of course) its bricked. How can I troubleshoot this? Normally I would try to get chinese original firmware. but since 5.40 had no downgrade option I...

Hi, I have a 4MP DS-2CD2142FWD for a while now. No problems. I recently upgraded to 5.4.0 firmware for the Gmail TLS fix. Now my liveview does not work in any browser on any pc. Also the area for line crossing and such remain black. I tried deinstalling the web components but no luck. Any one...

Hi, I am located in western Europe. I Have 2 kids wich both have a Hikvision CUBE located towards their cribs.They have a 2,8mm lens and a 4mm. However the 4MM is still to far away. So I am looking fora 6MM. I am unable to find a receller wich ships to EU. Ali express only 2.8 or 4 MM. Does...

Hi, I have got a Hikvision NVR. I believe I am at the latest firmare 3.4.62 I used to let my 4MP cams email me if a line was crossed. I used GMAIL for this. I then found out gmail switched to TLS. So I updated al my cam so it was supported again. However somehow it stopped working. Test mail...

Hi Guys, I currently have the Hikvision DS-7608NI-SE/P running with te latest firmware. I have 3 dome cameras and 2cubes connected. I saw the the new DS-7608NI-E2/8P in shops and I was wonderin. What can this model do extra? What are the differences? I know it got newer firmware and usb3.0 but...

H, I have bought a new Original Hikvision DS-2CD2142FWD-IS camera. I tried to connect it to my DS-7108N-SN NVR. THis is a chinese NVR with english NVR. When I add the cam with full 4MP resolution the nvr says "Stream type is not supported" When I set it on 1080P it works fine. SO I guess I...

Hi, I have ordered multiple cams through Ali express. Always multilanguage. Never an issue. I have ordered Hikvision DS-2CD3410FD-IW a few weeks ago. It was advertised as multilanguage and firmware 5.2.0 However I got a full chinese and 5.3.0 firmware delivered. Normally this is not a problem...

Hi, I have a Hikision DS-7108N-SN NVR with 5 cameras. Everthing works fine. Before the NVR I had the synology surveillance station. I have motion detection enabled on all my cams. The synology was able to record24/7. However, when I selected a stream I could see the motion detection...

Hello, I recently purchased a new Hikvision security camera set. The set contained the following: 1xDS-7604NI-SE/P 1xDS-2CD2132 After a while I purchased a second DS-2CD2132. All is great. Playback and recording works like a charm. During the day the picture looks amazing. However, during the...