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Since I upgraded to V5, all my videos become distorted when playing them back in BI. There is distortion at the top and wherever there is motion there is a “tail”. Attached is a video of this. However if I try to save the clip to my phone in the BI app, the distortions are not present. I would...

Hello. I have 8 Dahua cameras connected via POE. 7 are older (2014) 2MP models and one is a more recent 4MP IPC-HFW4431R-Z. My switch died recently and I replaced it with a TP-Link T1600G-28PS, and around the same time I had to replace my AT&T modem. After these events, the older cameras keep...

My AT&T modem/router failed and was replaced. I just finished reallocating the cameras’ IP addresses and setting up port forwarding in the router settings. Blue Iris iOS app was giving me some problems so I deleted and reinstalled. It seems to be working fine now, but whenever I open the app all...

Please delete this post. I quickly stumbled upon using admin as username and the password created at setup.

I have a Uniden U-Bell (rebranded DS-KB6003-WIP). What is the default login info for this camera? I’ve heard talk of using the serial number and/or verification code from the front of the doorbell (before putting the cover on it) but can’t seem to nail it down.

I see. Since support has expired the automatic update prompts have been disabled? That must be a new change.

Ok, I assumed it was the latest version since it didn’t prompt for an upgrade after restarting but I see that it’s 4.8.4.5. The options for updating on the About tab (under Software support and maintenance) are all greyed out, except for the Upgrade/renew now and Email support now buttons. Can I...

After nearly two years running BI I started getting this same error except I am on the latest version of BI so I can’t upgrade. I tried rebooting. All mobile devices are listed in BI and the apps work on the devices. Any other ideas?

Thanks! Changing those two settings fixed the issue.

I recently upgraded my Dahua camera on my front door to a higher megapixel version. It was working fine before the upgrade, but now the recorded clip will start about 15 seconds after the motion triggers the camera. The thumbnail for the event will capture the person who triggered the camera and...

Thanks. I bought 2 for this purpose.

gmaster1, I second this request. Also, how did you mount the tablet to the wall?

I read another thread regarding the Fire 7 tablet and someone said they could only get 3fps because of the hardware limitations. It seems as though you haven’t had this experience?

Amazon has the Fire 7 tablet on sale for $29.99. Can it be used as a dedicated “monitor” for viewing a Blue Iris camera feed? Possibly for automatically turning on when a certain camera is triggered? Link

Wow, didn’t realize it was that easy. Thanks, will definitely look into it.

@actran How difficult was it to configure BI to turn on the Surface’s screen when cameras were triggered? @Dasstrum I have looked into the Raspberry Pi for another project but the “programming” part seemed daunting. I am computer literate but can’t spend a ton of time figuring it out (the wife...

Whenever we get a front door camera alert, we scramble for an iPad or iPhone to open BI. I was thinking we have several Ethernet connections in our home—why not have a dedicated screen/monitor upstairs and downstairs running BI either constantly or when a certain camera triggers? I am looking...

I have two wireless SSIDs on my network--one that's 5ghz and the other is 2.4ghz (my garage has poor wifi coverage and only the 2.4 works there). Blue Iris iOS app will not connect when my phone is connected to the 2.4 network: "unable to make connection". Works fine when I use the 5ghz or...

For some reason having the setting activated which splits the files up with each new trigger caused a lot of my problems. I deactivated it and the issues went away. In addition, amazingly the pre-trigger actually started working as it should. For around 6 months I had it set to pre-record 5...

How I access old update files? I couldn't find any on their website. Have they been stored somewhere on my PC?

In the past few days (possibly after a BI software upgrade), I've been having a few issues: 1. Several recorded videos "Can't open" when trying to view in the iOS app and on the PC. For some reason, there is no log available. 2. Some videos have an odd distortion--if a person or object is...

Right now, JPEGs is 26GB and New is 51GB. I thought it would be easier on the HDD to just record on the SSD and archive to HDD. Around 10GB/day is recorded (by motion trigger only). The conundrum right now is how these two folders are growing past the 5GB limit I imposed. Also, I'm not sure...

Thanks. You were right--it just took a very long time to rebuild the database (about 3 days). Lesson learned.

Hello I am having a problem with my C drive (SSD) filling up even though I have allocated well within the limits of the drive. I have limited the size of JPEGs, Alerts, and New to 5GB each at which point they should move to D:, yet the BlueIris folder on C: has grown to 80GB. The recordings...

Hello all. I was running very low on my primary drive (SSD) and hadn't set up appropriate rules for archiving to the secondary HDD. Like a genius, I deleted the very large clips.dat file in Blueiris\storage. Now whenever I open the BI iOS app, on the home screen it says something like "!! C...

I tried all the Dahua profiles in the PTZ/IR settings page but couldn't get any to control the camera functions. Maybe it will be released in a future BI update. Del Boy, I agree. The camera is very high quality both in build and image quality. At around $85 each on eBay (about a year ago)...

Thanks for all of your replies. Since the camera was installed about 25 feet high on the second story, I focused on the software fix that fenderman suggested. Unfortunately, Blue Iris could not control the camera to change the IR settings. I changed them in the camera settings and it is now...

Hello I have a Dahua IPC-HFW1200 covering the side of my house, pointing towards the front of my house. My neighbor has a sunset-sunrise light on that adjoining side. I have masked his side of the fence so it never records his activity. Here's my problem: at night the camera never turns to...