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Since I upgraded to V5, all my videos become distorted when playing them back in BI. There is distortion at the top and wherever there is motion there is a “tail”. Attached is a video of this. However if I try to save the clip to my phone in the BI app, the distortions are not present. I would...

Hello. I have 8 Dahua cameras connected via POE. 7 are older (2014) 2MP models and one is a more recent 4MP IPC-HFW4431R-Z. My switch died recently and I replaced it with a TP-Link T1600G-28PS, and around the same time I had to replace my AT&T modem. After these events, the older cameras keep...

My AT&T modem/router failed and was replaced. I just finished reallocating the cameras’ IP addresses and setting up port forwarding in the router settings. Blue Iris iOS app was giving me some problems so I deleted and reinstalled. It seems to be working fine now, but whenever I open the app all...

I have a Uniden U-Bell (rebranded DS-KB6003-WIP). What is the default login info for this camera? I’ve heard talk of using the serial number and/or verification code from the front of the doorbell (before putting the cover on it) but can’t seem to nail it down.

I recently upgraded my Dahua camera on my front door to a higher megapixel version. It was working fine before the upgrade, but now the recorded clip will start about 15 seconds after the motion triggers the camera. The thumbnail for the event will capture the person who triggered the camera and...

Amazon has the Fire 7 tablet on sale for $29.99. Can it be used as a dedicated “monitor” for viewing a Blue Iris camera feed? Possibly for automatically turning on when a certain camera is triggered? Link

Whenever we get a front door camera alert, we scramble for an iPad or iPhone to open BI. I was thinking we have several Ethernet connections in our home—why not have a dedicated screen/monitor upstairs and downstairs running BI either constantly or when a certain camera triggers? I am looking...

I have two wireless SSIDs on my network--one that's 5ghz and the other is 2.4ghz (my garage has poor wifi coverage and only the 2.4 works there). Blue Iris iOS app will not connect when my phone is connected to the 2.4 network: "unable to make connection". Works fine when I use the 5ghz or...

In the past few days (possibly after a BI software upgrade), I've been having a few issues: 1. Several recorded videos "Can't open" when trying to view in the iOS app and on the PC. For some reason, there is no log available. 2. Some videos have an odd distortion--if a person or object is...

Hello I am having a problem with my C drive (SSD) filling up even though I have allocated well within the limits of the drive. I have limited the size of JPEGs, Alerts, and New to 5GB each at which point they should move to D:, yet the BlueIris folder on C: has grown to 80GB. The recordings...

Hello all. I was running very low on my primary drive (SSD) and hadn't set up appropriate rules for archiving to the secondary HDD. Like a genius, I deleted the very large clips.dat file in Blueiris\storage. Now whenever I open the BI iOS app, on the home screen it says something like "!! C...

Hello I have a Dahua IPC-HFW1200 covering the side of my house, pointing towards the front of my house. My neighbor has a sunset-sunrise light on that adjoining side. I have masked his side of the fence so it never records his activity. Here's my problem: at night the camera never turns to...