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Have an existing Hikvision system, 8 cameras,16 channel NVR that has been working well. Last week added a Hikvision mini PTZ (DS-2DE3A400BW-DE). It worked as it should for 2 weeks then all of a sudden intermittently and now not at all. The IR is on but when using the app it comes up as...

I have a full Hikvision camera system that I seemed to have lost line dectection/crossing and cannot seem to get it back. As a quick fix I installed a Ring motion sensor on a tree that sits close to the middle of the driveway so at least I'm alerted when someone comes up my driveway. The only...

we had line crossing on 3 of my cameras for 2 years now and all of a sudden i lost all the alerts. nothing has changed no new phones nothing. i tried updating firmware still nothing. any advice?

Have 7 Hikvision cameras and Hikvision NVR for almost two yrs. w/o issue. My family members (4) all have I-phones, I have an Android. I had to do a factory reset to my phone and ever since I'm able to view the cameras but unable to receive alarm notifications despite enabling all IVMS...

Can not seem to set up line detection for the IPC-HFW4431R-Z's, is this due to a Hikvision NVR not a Dahua?

Can someone give me the newest model # for a Hikvision PTZ camera. Thanks

Any go around for closed ports when using an ISP network?

Guys, confused about when having to locate a camera near an existing light fixture - what would be the least light affecting location for the camera? Above the light, below the light, in front of or behind? A perfect example would be camera I plan to install at my 2 car garage. The light...

Would love to get a basic wiring diagram so I can position/layout my system correctly. Plan to install about (8) POE cameras but need to understand the wiring of the rest of the components, this would help a lot. If someone could just fill in so I can visualize what needs to be done. Thanks in...

Having issues determining exact locations for my cameras as well as how to mount them to the home and still look pleasing and not like we live in a combat zone, lol. I believe the difficulty I'm having has to do with the fact the house has eves that don't extend past the sides of the house I...

I feel I'm very mechanically inclined, capable and dying to venture into an 8 camera system of my own but have some concerns, mostly with regards to getting cables to and from cameras & the equipment and terminating the CAT 6. With the CAT 6 to the cameras - I believe most installers they I...