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Wanted to ask if anyone had noticed if after updating an oem hik camera to a full hik firmware if the hik-connect option is available vs the guardian oem service. Picked up a 2CD2463G0 oem unit last week. Seems to match everything from the matching non oem except for a few things including the...

Having an issue trying to get cameras on a milestone schedule whilst using the built in motion on the cameras. For this one scenario It's a HK camera with built in motion. 2cd2332. I already have this and other cams setup for xprotect to see a hardware event of motion start and motion stop...

Want to ask if anyone has come across an issue with the latest xprotect 2017 R1 smart client and memory issues. I'm trying to transition an older machine out, I believe it's an HP 8200 and I'm trying to build up a new Dell 7040m unit. The HP unit has 6 cams up in the current view, full quality...

If anybody has some insight on this: brand new install of 2017 R1 Essential. All cameras are HK, using the 8x3 profile. Everything appears to show up fine in the config console except for events. When I go to configure events for recording, the only option I see is for built in motion...

Wanted to ask what people have seen for experience when running xprotect in a VM. The scenario I have at the moment is a jump from 8 cameras to 16. Obviously the free version doesn't allow that, so my thought was to visualize the host and run two essential servers. But... when I have the...

Not sure where the text went, so here it is again. Hoping someone can provide insight. Trying to use a TTL adapter to access the console of a HBD3200 unit to restore a working firmware image. I'ts an armorview unit from amazon Amazon.com: Armorview PL2303HX USB To TTL To UART RS232 COM Cable...

Happened upon a great auction for a brand new HK 2142 cam. Or so I thought... Still can't figure out how a detailed listing of 2142FWD cam from a mom and pop shop but the item, still nice and shiny in a box was a 3132F-IW unit. Anyway, I plugged it in to my Cisco PoE switch and nothing. The...

Just got in a HK 3345 turret cam. Initial tests put up a good image, no problems. What I'm running into is when milestone is trying to record, the image goes beserk. I've let milestone handle the motion detection but then changed it to built in camera events. no change. tried putting the...